Capital One is recruiting an Incident and Problem Manager to join its UK Technology Operations Centre (TOC) in Nottingham. You will lead major incident investigations, coordinate cross-functional teams, and drive rapid incident resolution while performing root-cause analysis to prevent recurrence.
The role emphasises collaboration with internal tech teams, business partners, and suppliers. It also includes on-call support, AI-enabled process improvements, and a focus on maintaining always-on
#J-18808-Ljbffr
Incident & Problem Manager — AI-Driven Resilience Leader in Nottingham employer: Capital One
Capital One is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong commitment to employee growth, we provide ample opportunities for professional development and leadership training, ensuring our team members thrive in their careers. The hybrid working model enhances work-life balance, making Capital One a rewarding place to contribute to meaningful projects in the global payments landscape.
