At a Glance
- Tasks: Lead fraud strategy and analysis to protect customers and drive business success.
- Company: Join Capital One, a leader in financial services with a focus on innovation.
- Benefits: Enjoy competitive salary, performance bonuses, and flexible working options.
- Other info: Hybrid work model with vibrant office amenities and a commitment to diversity.
- Why this job: Make a real impact in fraud prevention while working with cutting-edge technology.
- Qualifications: Experience in fraud strategy and strong analytical skills required.
The predicted salary is between 80000 - 100000 £ per year.
Location: United Kingdom, London or Nottingham with a hybrid working model.
Overview
As Head of Fraud Strategy you will be central to a business built on rigorous analytics and risk management. You will set Capital One's fraud strategy and oversee all fraud analysis and systems, driving the company’s fraud outcomes across the UK Card business and beyond.
Responsibilities
- Define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi‑product offering.
- Lead and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers.
- Be accountable for fraud losses and ensure performance remains within appetite.
- Own and manage the Credit Oversight Program for UK Fraud in collaboration with Enterprise Fraud.
- Provide consultancy to other intent and product owners across the business to align business change with fraud risk appetite and controls.
- Represent Capital One at industry forums and events (e.g., UK Finance, Cifas, conferences).
- Assess new technology and keep Capital One ahead of fraud trends.
- Build relationships with vendors and evaluate new products and services for pursuit.
Qualifications
- Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation.
- Ability to manage varying workload and solve both short‑term and long‑term challenges.
- Proven track record of data‑driven resolutions with strong quantitative orientation paired with conceptual thinking.
- Strong combination of business insight and econometric/statistical modelling skills to achieve intuitive and technically sound results.
- Strong business judgment and integrity; a tenacious decision maker who balances business needs with risk considerations.
Work Location & Mode
This is a permanent position based in our Nottingham or London offices. We have a hybrid working model, offering flexibility to work from the office or home. Employees are expected to work from the office three days a week (Tuesdays, Wednesdays, Thursdays). If based in London, frequent travel to Nottingham will be required.
Benefits
- Competitive salary and performance bonus.
- Immediate access to core benefits: pension scheme, generous holiday entitlement, private medical insurance.
- Flexible benefits: season‑ticket loans, cycle‑to‑work scheme, enhanced parental leave.
- Open‑plan workspaces with amenities such as fully‑serviced gym, subsidised restaurant, mindfulness and music rooms (Nottingham) or rooftop running track and coffee workshop (London).
Diversity & Inclusion
Capital One is committed to building diverse and inclusive teams. We partner with organisations such as the Women in Finance, Race at Work Charters, Stonewall, and upReach to support representation and inclusion across all levels of the company.
Head of Fraud Strategy in Loughborough employer: Capital One
Capital One is an exceptional employer, offering a dynamic work environment in London or Nottingham with a hybrid working model that promotes flexibility and work-life balance. Employees benefit from competitive salaries, immediate access to core benefits, and unique amenities such as rooftop running tracks and mindfulness rooms, fostering both personal and professional growth. With a strong commitment to diversity and inclusion, Capital One empowers its team members to thrive while driving innovative fraud strategies in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Fraud Strategy in Loughborough
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend events, join forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in fraud strategy and analytics. We want to see how you’ve tackled challenges in the past and what innovative solutions you’ve come up with. Be ready to share specific examples!
✨Research the Company
Before any interview, do your homework on Capital One. Understand their fraud strategy, recent initiatives, and how they’re staying ahead of trends. This will not only impress them but also help you tailor your answers to show you’re the perfect fit for their team.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Capital One.
We think you need these skills to ace Head of Fraud Strategy in Loughborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Fraud Strategy role. Highlight your experience in managing fraud strategies and any relevant analytics skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about fraud strategy and how you can contribute to our team. Keep it engaging and make it personal – we love a good story!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to drive fraud outcomes. Use numbers and data where possible – we’re all about those data-driven results!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Capital One
✨Know Your Fraud Strategy Inside Out
Before the interview, dive deep into Capital One's current fraud strategy and recent initiatives. Familiarise yourself with their approach to risk management and analytics. This will not only show your genuine interest but also allow you to discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Head of Fraud Strategy, you'll be leading a team. Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about specific challenges you've faced and how you motivated your team to achieve excellent fraud outcomes.
✨Demonstrate Data-Driven Decision Making
Be ready to discuss your experience with data analysis and how it has informed your fraud strategies. Bring examples of how you've used quantitative insights to drive decisions and improve outcomes. This is crucial for a role that relies heavily on analytics.
✨Prepare for Industry Trends Discussion
Stay updated on the latest trends in fraud prevention and technology. Be prepared to discuss how you would assess new technologies and keep Capital One ahead of fraud trends. Showing that you’re proactive about industry developments will set you apart.
