At a Glance
- Tasks: Lead Capital One's social media strategy and create engaging content across channels.
- Company: Join a leading tech company transforming the banking experience.
- Benefits: Enjoy competitive salary, private medical insurance, and generous annual leave.
- Other info: Hybrid work model with great office amenities and career development opportunities.
- Why this job: Make an impact in a dynamic role while shaping brand presence online.
- Qualifications: Creative mindset, strong communication skills, and social media strategy experience.
The predicted salary is between 50000 - 65000 £ per year.
Overview
Location: London or Nottingham - Hybrid (3 days in-office Tue–Thu, 2 days remote).
This is a permanent role as Financial Services Social Media Lead (Senior Associate) reporting to the Head of Brand and PR.
- What You’ll Do
- Own the overarching strategy for Capital One’s social media presence in the UK: define the role and content plan for each channel, establishing how the brand shows up authentically on each, while ensuring a cohesive narrative and tone of voice.
- Work with the PR and paid media teams on end-to-end delivery of integrated, multi-channel owned and earned campaigns, from briefing to final sign-off.
- Own and champion the content creator strategy: identify partners and ensure content is compliant and on-message.
- Collaborate with the performance marketing team to integrate social media with the wider marketing agenda, including GEO and AI discoverability.
- Coordinate with international partner teams to ensure compliance with International Brand Governance Standards.
- Brief internal and external creative teams, leveraging insights on competitor activity and best practice.
- Oversee production of social media campaign materials (visual assets and copy), ensuring communications stay on-brand and relevant.
- Report on KPIs including campaign measurements and brand metrics at a regular cadence.
- Foster connections between Brand and wider teams to drive a regular drumbeat of content.
- Own projects end-to-end, managing both long-term and short-term initiatives and seeking opportunities to drive impact.
- The Skills And Experience You Need
- Creative and analytical mindset: craft campaigns grounded in insight and navigate data to demonstrate effectiveness.
- Strong written and verbal communication; able to articulate the value of social media to stakeholders.
- Excellent relationship-building skills; experience working with external agencies as an extension of the team.
- Curiosity about emerging social media trends and opportunities.
- Experience managing a busy workload with strong organizational skills.
- Experience working with creative agencies.
- Ability to work in a fast-paced environment, manage multiple projects, and maintain attention to detail.
- Resilience and a solution-focused mindset; willingness to grow into bigger responsibilities.
- Demonstrable experience in developing and implementing an organic social media strategy (preferably in-house).
- Preferred: experience in financial services or another regulated sector.
- Preferred: CIPR/CIM qualification.
- Where and How You'll Work
This is a permanent position based in our Nottingham or London office.
We embrace a hybrid approach: three days in the office (Tuesday–Thursday), with Monday and Friday as remote work.
Our offices offer amenities such as an on-site gym, restaurant, Learning Loft (Nottingham) and a rooftop running track with a coffee bar (London).
What’s in it for You
We invest in the growth of our people and offer opportunities to learn and develop your career, including access to funding for external qualifications (up to £5,000).
Benefits
- Wealth & Future: Competitive pension and performance-based bonus schemes
- Holidays: 25 days of annual leave, with option to buy 5 additional days
- Health: Private medical insurance
- Family Support: Enhanced parental leave
A full list of benefits is available here.
What You Should Know About How We Recruit
We value diversity and inclusion and are committed to fair and accessible recruitment. We support associates to do great work and bring their authentic selves to work.
- If you require a reasonable adjustment, please contact
- For technical support or questions about Capital One’s recruiting process, email
Capital One does not endorse or guarantee third-party products or information available through this site.
Position postings are aligned to country: UK roles are for Capital One Europe.
Who We Are
Capital One is a leading information-based technology company focused on helping customers succeed by bringing ingenuity, simplicity, and humanity to banking.
We value collaboration, openness, and respect, and we strive to change banking for good.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Financial Services Social Media Lead (Senior Associate) in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Capital One. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Financial Services Social Media Lead (Senior Associate) in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Capital One.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Capital One's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Capital One
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Capital One.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Capital One will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Capital One employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
