Capital One is seeking a Customer Outcome Manager to oversee their UK customer testing programme based at Nottingham Trent House. This is a leadership role where you will develop and guide a testing team, ensuring effective testing and strategy enhancement.
The successful candidate will possess substantial experience in outcome testing or Quality Assurance, excellent stakeholder management skills, and a strong ability to drive process improvements. A hybrid work model is offered, requiring three days in the office each week.
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