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- Tasks: Lead a team of engineers to deliver innovative tech solutions and manage enterprise-wide changes.
- Company: Join Capital One, a leading tech-driven bank focused on customer success and innovation.
- Benefits: Enjoy hybrid working, generous holiday, private medical insurance, and access to a fully-serviced gym.
- Why this job: Be part of a transformative journey in banking with a culture that values collaboration and diversity.
- Qualifications: Experience in people leadership, project management, and effective communication is essential.
- Other info: Capital One promotes inclusivity and offers various support networks for all associates.
The predicted salary is between 43200 - 72000 ÂŁ per year.
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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
IT Delivery Lead
About The Role
We are seeking an experienced Delivery Lead with a technical background and strong interpersonal skills. You will manage a team of 4 engineers to deliver new technologies and technology enhancements as well as partnering with teams to manage enterprise wide changes on behalf of the UK LOB in the end user space. You must be self-motivated with a proven track record in project delivery and people management. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.
What you’ll do
- Manage overall operation of the team to ensure goal/objective achievement directly or through the team
- Formulate and execute UK LOB Local and Enterprise led backlog.
- Manage projects including organisation, definition, planning, implementation and control through the use of Kanban or Agile techniques.
- People leadership responsibilities including performance management and team development to ensure the efficient operation of the function.
- Direct team members in the design, modification, and evaluation of all phases of a specific project from definition through production and release. Ensuring deliverables meet specifications, quality, goals, cost and schedule.
- Work closely with Enterprise Product Managers, customers, applications and engineers, ensure alignment with needs of the UK LOB
- Promote use of new technologies and industry-leading trends.
- A proven leader who can lead a team to build solutions from start to finish.
- Demonstrate ability to translate business needs into a technical vision and product development roadmap.
- Technical depth and breadth of experience to help team members understand and overcome technical challenges efficiently and effectively.
What we’re looking for
- People leadership experience
- Project management experience – ideally Kanban but we’re open to experience in other methodologies
- Knowledge of ServiceNow, Jira and Confluence
- Effective communication with associates at all levels, both technical and non-technical
- Strong stakeholder management
Where and how you\’ll work
This is a permanent position based in our Nottingham office.
We have a hybrid working model which gives you flexibility to work from our offices and from home.
We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.
What’s in it for you
- Bring us all this – and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
- We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
- Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
- Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
What You Should Know About How We Recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
We Also Partner With Organisations Including The Women In Finance And Race At Work Charters, Stonewall And UpReach To Find People From Every Walk Of Life And Help Them Thrive With Us. We Have a Whole Host Of Internal Networks And Support Groups You Could Be Involved In, To Name a Few
- REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
- OutFront – to provide LGBTQ+ support for all associates
- Mind Your Mind – signposting support and promoting positive mental wellbeing for all
- Women in Tech – promoting an inclusive environment in tech
- EmpowHER – network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
- Enabled – focused on supporting associates with disabilities and neurodiversity
Capital One is committed to diversity in the workplace.
If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital One\’s recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we\’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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IT Delivery Lead employer: Capital One
Contact Detail:
Capital One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Delivery Lead
✨Tip Number 1
Familiarise yourself with Agile and Kanban methodologies, as these are crucial for the IT Delivery Lead role. Consider obtaining certifications or attending workshops to demonstrate your commitment and understanding of these frameworks.
✨Tip Number 2
Network with current or former employees at Capital One to gain insights into their culture and expectations. This can help you tailor your approach and show that you understand what it means to work in their environment.
✨Tip Number 3
Prepare to discuss specific examples of your project management experience, particularly in leading teams and delivering technology solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Stay updated on the latest trends in technology and project management. Being able to discuss recent advancements or tools relevant to the role will showcase your passion and proactive approach to continuous learning.
We think you need these skills to ace IT Delivery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and people leadership. Emphasise your familiarity with Agile methodologies, particularly Kanban, and any specific tools like ServiceNow, Jira, or Confluence.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of Capital One's mission and values. Discuss how your technical background and interpersonal skills make you a great fit for the IT Delivery Lead role, and provide examples of past successes in similar positions.
Showcase Leadership Experience: Highlight specific instances where you've successfully led teams or managed projects. Use metrics to quantify your achievements, such as improvements in team performance or project delivery times.
Prepare for Potential Questions: Anticipate questions related to stakeholder management and team dynamics. Be ready to discuss how you would handle challenges in project delivery and how you promote new technologies within a team.
How to prepare for a job interview at Capital One
✨Showcase Your Leadership Skills
As an IT Delivery Lead, you'll be managing a team of engineers. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any specific strategies you've used to enhance team performance.
✨Demonstrate Technical Knowledge
Familiarise yourself with the technologies mentioned in the job description, such as ServiceNow, Jira, and Confluence. Be ready to explain how your technical background can help the team overcome challenges and deliver projects successfully.
✨Prepare for Project Management Questions
Expect questions about your project management experience, particularly with Agile or Kanban methodologies. Have examples ready that illustrate your ability to plan, execute, and control projects effectively.
✨Communicate Clearly and Effectively
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you'll need to interact with both technical and non-technical stakeholders. This will demonstrate your ability to bridge the gap between different teams.
