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For Companies At a Glance
- Tasks: Support payroll, pension, benefits, and immigration processes in a dynamic HR team.
- Company: Join Capital One, a tech-driven financial services leader focused on innovation and collaboration.
- Benefits: Enjoy flexible working, career development, and perks like private medical insurance and gym access.
- Why this job: Be part of an inspiring culture that values diversity and offers impactful career growth.
- Qualifications: Strong Google Sheets/Excel skills; payroll experience is a plus; excellent attention to detail required.
- Other info: Hybrid work model with in-office days and remote flexibility; we welcome diverse applicants.
The predicted salary is between 28800 - 43200 £ per year.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
HR Process Administrator
About This Role
In HR Shared Services, we prioritize the associate experience by delivering simple, accessible, and flawless HR processes tailored to our associates\’ needs.
As part of the Specialist Services team, you\’ll focus on back-office processing to ensure smooth operations of Payroll, Pension, Benefits, and Immigration activities, working closely with the Associate Support team handling queries via Ask HR.
What you’ll do
- Support payroll administration to ensure accurate and timely pay, compliance with policies and regulations, and risk mitigation.
- Assist in managing pension and benefits, including monitoring elections, reporting, and compliance.
- Monitor processes for regulatory compliance, including immigration, whistleblowing, and document purging.
- Provide administrative support to the UK HR tech lead, including raising intakes, coordinating testing, managing work progress, handling escalated queries, and processing vendor requisitions and invoices.
What we’re looking for
- Strong skills in Google Sheets/Excel and mathematical capabilities.
- Experience in payroll roles (desirable).
- Excellent attention to detail, organizational, and administrative skills.
- Customer-focused mindset, strong communication skills, and ability to prioritize under tight deadlines.
- Professional, discreet, and a good team player.
We encourage applications from underrepresented groups, including women, LGBTQ+ community, and ethnic minorities.
Where and how you\’ll work
This is a permanent role based in Nottingham with a hybrid model: in-office on Tuesdays, Wednesdays, Thursdays, and remote on Mondays and Fridays. Flexible working arrangements are available.
What’s in it for you
- A role contributing to organizational transformation with career development opportunities.
- Access to Capital One University training programs and external development resources.
- Core benefits including pension, bonus, holidays, private medical insurance, plus flexible benefits like season-ticket loans, cycle to work, and parental leave.
- Inspiring workspaces with amenities such as a gym, restaurant, mindfulness, and music rooms.
Our commitment to diversity
We value diversity and inclusion, partnering with organizations like Women In Finance, Race At Work, Stonewall, and UpReach. We support various employee networks such as REACH, OutFront, Mind Your Mind, Women in Tech, and EmpowHER.
If you require adjustments during the recruitment process, contact ukrecruitment@capitalone.com. For questions about the process, email Careers@capitalone.com.
Who We Are
At Capital One, we aim to be a leading tech-driven financial services company, guided by our values of collaboration, innovation, and respect. We are committed to changing banking for the better and helping our customers succeed.
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HR Process Administrator employer: Capital One
Contact Detail:
Capital One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Process Administrator
✨Tip Number 1
Familiarise yourself with the specific HR processes mentioned in the job description, such as payroll administration and compliance monitoring. Understanding these areas will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your Google Sheets and Excel skills, as these are crucial for the role. Consider taking a quick online course or tutorial to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Capital One, especially those in HR roles. They can provide valuable insights into the company culture and the specifics of the HR Process Administrator position.
✨Tip Number 4
Prepare to discuss your customer-focused mindset and how you've handled tight deadlines in previous roles. Use specific examples that highlight your organisational skills and attention to detail, as these are key attributes for this position.
We think you need these skills to ace HR Process Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in payroll administration and HR processes. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused mindset and strong communication skills. Mention specific examples of how you've successfully managed administrative tasks or improved processes in previous roles.
Highlight Technical Skills: Emphasise your proficiency in Google Sheets and Excel. If you have experience with any HR tech tools, be sure to mention them as well, as this is crucial for the role.
Showcase Attention to Detail: Provide examples in your application that demonstrate your attention to detail and organisational skills. This could include projects where you ensured compliance or managed complex data accurately.
How to prepare for a job interview at Capital One
✨Showcase Your Attention to Detail
As an HR Process Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Demonstrate Your Customer-Focused Mindset
This role requires a strong customer focus. Think of instances where you went above and beyond to assist a colleague or client, and be ready to share these stories during the interview.
✨Highlight Your Technical Skills
Since strong skills in Google Sheets and Excel are essential, be ready to discuss your proficiency with these tools. You might even want to prepare for potential practical assessments or questions related to data management.
✨Prepare for Compliance Questions
Given the importance of regulatory compliance in this role, brush up on relevant laws and regulations. Be prepared to answer questions about how you would handle compliance issues or ensure adherence to policies.
