At a Glance
- Tasks: Lead research initiatives and shape customer insights to drive impactful decisions.
- Company: Join Capital One Europe, a leader in the financial services sector.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Collaborate with diverse teams to enhance business and product outcomes.
- Why this job: Make a real difference by influencing customer-centric strategies in a dynamic environment.
- Qualifications: Proven leadership experience in research within regulated industries.
The predicted salary is between 66150 - 80850 £ per year.
Capital One Europe is hiring a Head of Research to lead our research function, reporting to the Head of Marketing. You will shape customer insights, oversee qualitative and quantitative methods, and partner with marketing, analytics, design, product, and engineering to drive customer-centric decisions.
The role requires strong leadership in a regulated financial services context, with a focus on boosting the impact of research across the organisation and supporting long-term business and product.
Head of Research & Customer Insights employer: Capital One
At Capital One, we believe in empowering our employees to make a meaningful impact in their communities. As a Café Ambassador in the Bronx, you'll enjoy a vibrant work culture that prioritises inclusivity and personal growth, alongside a comprehensive benefits package that supports your well-being and career development. Join us to be part of a mission-driven team where your contributions are valued and you can thrive both personally and professionally.