Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create bespoke travel itineraries and manage the entire booking experience for high net worth clients.
- Company: Join Velocity Black, a forward-thinking concierge service redefining luxury travel.
- Benefits: Enjoy competitive pay, flexible benefits, and a supportive work environment.
- Why this job: Elevate client experiences and make travel extraordinary in a dynamic, tech-driven setting.
- Qualifications: Experience with luxury travel and strong communication skills are essential.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
- Create tailor-made end-to-end itineraries including all accommodation, transportation, experiences, and trip concierge.
- Take ownership of all aspects of the member\’s trip booking experience from initial request to feedback upon return.
- Providing comprehensive and accurate travel documentation
- Hit/exceed individual and team targets, We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it\’s about what you do, not just what you say. That\’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
- REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
- OutFront – to provide LGBTQ+ support for all associates
- Mind Your Mind – signposting support and promoting positive mental wellbeing for all
- Women in Tech – promoting an inclusive environment in tech
- EmpowHER – network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
We are looking for a passionate individual to join our growing Itinerary design team at Velocity Black. The individual should have a background in working with high net worth individuals to provide tailor-made itineraries aligned with client preferences. We are looking for a high-energy, self-motivated individual that is dedicated to elevating the client travel experience to the extraordinary., Excellent knowledge of the luxury travel industry - Team-oriented, highly collaborative
- Excel in a fast-paced and high-pressure environment
- Attention to detail and highly organised
- Strong ability to multitask and prioritise
- Clear and confident communicator
Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualise the full potential of their lives. It\’s concierge, reimagined for the digital age. - By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world\’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of我们的 lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognised as one of the best companies to work for., Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
- Bring us all this – and you\’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
- We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
- Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
#J-18808-Ljbffr
Concierge Specialist (Itinerary Sales): Velocity Black - UK (Remote) employer: Capital One
Contact Detail:
Capital One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Specialist (Itinerary Sales): Velocity Black - UK (Remote)
✨Tip Number 1
Network like a pro! Reach out to people in the luxury travel industry, especially those who work with high net worth individuals. Use platforms like LinkedIn to connect and engage with potential colleagues or mentors.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best itineraries and travel experiences. This will not only highlight your attention to detail but also demonstrate your ability to elevate the client experience.
✨Tip Number 3
Prepare for interviews by researching Velocity Black and its values. Be ready to discuss how your background aligns with their commitment to diversity and inclusion, as well as your passion for creating extraordinary travel experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Velocity Black team and contributing to our mission.
We think you need these skills to ace Concierge Specialist (Itinerary Sales): Velocity Black - UK (Remote)
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or unique itineraries you've crafted. We want to see that you’re not just a fan of travel but that you understand what makes a trip extraordinary.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your background in working with high net worth individuals and how you can elevate their travel experience. We appreciate attention to detail!
Be Clear and Confident: Your written communication should be as clear and confident as you would be in person. Use straightforward language and structure your application well. This is your chance to show us how you communicate, so make it count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Velocity Black!
How to prepare for a job interview at Capital One
✨Know Your Itineraries
Before the interview, brush up on your knowledge of luxury travel and tailor-made itineraries. Be ready to discuss specific examples of how you've created unique travel experiences for high net worth individuals, showcasing your attention to detail and organisational skills.
✨Showcase Your Communication Skills
As a Concierge Specialist, clear and confident communication is key. Practice articulating your thoughts and experiences clearly. You might even want to role-play common scenarios you could encounter in the job, demonstrating your ability to handle client requests effectively.
✨Emphasise Team Collaboration
Velocity Black values teamwork, so be prepared to share examples of how you've successfully collaborated with others in high-pressure environments. Highlight your ability to multitask and prioritise while working alongside diverse teams to achieve common goals.
✨Align with Company Values
Familiarise yourself with Velocity Black's commitment to diversity, inclusion, and excellence. During the interview, express how your personal values align with theirs and how you can contribute to fostering an inclusive environment that celebrates diverse perspectives.