At a Glance
- Tasks: Lead a dynamic design team to create engaging user experiences across digital platforms.
- Company: Join Capital One, a top-rated workplace committed to innovation and inclusivity.
- Benefits: Enjoy competitive pay, generous leave, health insurance, and funding for your professional growth.
- Other info: Hybrid work model with inspiring office spaces and a culture that values diversity.
- Why this job: Make a real impact in the world of banking while developing your design skills.
- Qualifications: Strong leadership and UX design experience with a passion for user-centred solutions.
The predicted salary is between 60000 - 75000 £ per year.
Location: London OR Nottingham - Hybrid
Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote.
Our Mission
We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list.
About the Role
Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience.
What you’ll do
- Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft.
- Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities.
- Drive end-to-end project delivery that aligns and advances cross-functional initiatives.
- Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success.
- Use AI tools across the design process, from ideation through to shipping code.
- Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture.
The skills and experience you’ll need
- A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams.
- An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma.
- Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web.
- The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development.
- Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines.
- A natural collaborator who can build constructive relationships with key partners across Product and Engineering.
- An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities.
It would also be beneficial (but not essential) if you had:
- A Bachelor’s Degree or commensurate studies in HCI, Design, Computer Science or other related field.
- Experience working in an Agile development process.
- Project management experience, particularly in tooling such as JIRA and Confluence.
Where and how you’ll work
This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. We embrace a hybrid approach to work. You’ll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you.
What’s in it for you
We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career:
- Wealth & Future: Competitive pension and performance-based bonus schemes.
- Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days.
- Health: Access premium care through our private medical insurance.
- Family Support: We champion your milestones with enhanced parental leave.
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible.
We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business.
Capital One is committed to diversity in the workplace.
If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com. All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
Product Design Manager (UX) in Loughborough employer: Capital One UK
At Capital One, we pride ourselves on being a top employer, consistently recognised for our commitment to employee growth and well-being. Our Nottingham office offers a vibrant work environment with modern amenities, a hybrid working model, and extensive professional development opportunities, including funding for external qualifications. We foster a culture of belonging, where diverse perspectives are valued, ensuring that every associate can thrive and contribute meaningfully to our mission of transforming banking for good.
StudySmarter Expert Advice🤫
We think this is how you could land Product Design Manager (UX) in Loughborough
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Capital One UK for a Product Design Manager (UX), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Capital One UK before they go live!
We think you need these skills to ace Product Design Manager (UX) in Loughborough
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Product Design Manager (UX) at Capital One UK, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Capital One UK does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Capital One UK. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Capital One UK.
How to prepare for a job interview at Capital One UK
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Capital One UK, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Capital One UK might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Capital One UK!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Capital One UK is looking for.
