At a Glance
- Tasks: Lead transformative change initiatives and collaborate across teams to solve business challenges.
- Company: Join a forward-thinking company committed to innovation and diversity.
- Benefits: Enjoy flexible working, competitive salary, generous holiday, and access to wellness facilities.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real impact by driving change in a dynamic environment.
- Qualifications: Experience in change management and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others.
As a Change Delivery Manager you will use your experience to lead business wide change which will include:
- Bringing cross functional resources together to tackle a wide range of business problems
- Providing clear communication and coordination between delivery teams and wider business stakeholders
- Challenging and stress testing plans, scope and delivery approaches
You will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. You will ensure the successful implementation and review of change in a dynamic and well governed manner.
You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can ensure the health of a team and support conflict resolution, improving team performance. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community.
You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness.
Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP.
Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business.
Proven experience of managing cross team dependencies, risks and issues.
Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level.
A high level of emotional intelligence allowing you to read a room.
A passion for leading and coaching other delivery resources to support growth of wider team.
This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.
Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).
Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave.
Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café.
Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
- REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
- Women in Tech – promoting an inclusive environment in tech
- EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
Capital One is committed to diversity in the workplace.
Change and Delivery Manager in Loughborough employer: Capital One UK
Capital One is an exceptional employer, offering a dynamic work environment in Nottingham that fosters collaboration and personal development. With a strong commitment to diversity and inclusion, employees benefit from flexible working arrangements, comprehensive training programmes, and access to modern facilities including a fully-serviced gym and mindfulness rooms. Join us to be part of a transformative journey where your contributions directly impact our mission to innovate banking for good.
StudySmarter Expert Advice🤫
We think this is how you could land Change and Delivery Manager in Loughborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Change Delivery Manager role.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've led change and tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and really impress the interviewers.
✨Tip Number 3
Research the company culture! Understand Capital One's values and how they align with your own. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Change and Delivery Manager in Loughborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Style:As a Change Delivery Manager, your leadership style is key. Share examples of how you've adapted your approach to lead teams effectively, especially in fast-paced environments. We want to see your emotional intelligence in action!
Highlight Problem-Solving Skills:We love a good problem solver! Include specific instances where you've tackled complex issues and turned them into actionable plans. This will demonstrate your analytical skills and ability to deliver results.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Capital One UK
✨Know Your Change Methodologies
Make sure you brush up on Agile and MSP methodologies before your interview. Be ready to discuss how you've applied these in past roles, as this will show your understanding of the frameworks and your ability to lead change effectively.
✨Showcase Your Communication Skills
As a Change Delivery Manager, clear communication is key. Prepare examples of how you've successfully communicated plans and progress to various stakeholders. This will demonstrate your ability to coordinate between teams and keep everyone aligned.
✨Demonstrate Emotional Intelligence
Be prepared to discuss situations where you've had to read a room or manage conflict. Highlight your emotional intelligence and how it has helped you build relationships and steer teams towards successful outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that challenge your problem-solving skills. Think of specific examples where you've tackled business problems or managed risks and dependencies. This will showcase your structured thinking and ability to deliver results in a fast-paced environment.
