At a Glance
- Tasks: Lead transformative change initiatives and collaborate across teams to solve business challenges.
- Company: Join a forward-thinking company committed to innovation and diversity.
- Benefits: Enjoy flexible working, competitive salary, and access to extensive training programmes.
- Other info: Be part of a diverse team with excellent career progression opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in change management and strong problem-solving abilities required.
The predicted salary is between 55000 - 65000 £ per year.
Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others.
As a Change Delivery Manager you will use your experience to lead business wide change which will include:
- Bringing cross functional resources together to tackle a wide range of business problems
- Providing clear communication and coordination between delivery teams and wider business stakeholders
- Challenging and stress testing plans, scope and delivery approaches
You will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. You will ensure the successful implementation and review of change in a dynamic and well governed manner.
You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can ensure the health of a team and support conflict resolution, improving team performance. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community.
You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness.
Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP.
Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business.
Proven experience of managing cross team dependencies, risks and issues.
Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level.
A high level of emotional intelligence allowing you to read a room.
A passion for leading and coaching other delivery resources to support growth of wider team.
This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.
Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).
Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave.
Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café.
Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
- REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
- Women in Tech – promoting an inclusive environment in tech
- EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
Capital One is committed to diversity in the workplace.
Business Change Delivery Manager in Loughborough employer: Capital One UK
Capital One is an exceptional employer, offering a dynamic work environment in Nottingham that fosters collaboration and personal development. With a strong commitment to diversity and inclusion, employees benefit from flexible working arrangements, comprehensive training programmes, and access to modern facilities including a gym and mindfulness rooms. The company prioritises employee growth and well-being, making it an ideal place for those seeking meaningful and rewarding careers in change management.
StudySmarter Expert Advice🤫
We think this is how you could land Business Change Delivery Manager in Loughborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Change Delivery Manager role.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've led change and tackled business problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Research the company culture! Understand Capital One's values and how they align with your own. This will help you tailor your responses and show that you're not just a fit for the role, but for the team too.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Business Change Delivery Manager in Loughborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change delivery. Use the language from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:As a Change Delivery Manager, your leadership style is key. Share examples of how you've adapted your approach to lead teams effectively, especially in fast-paced environments. We want to see your emotional intelligence in action!
Highlight Problem-Solving Abilities:We love a good problem solver! Include specific instances where you've tackled complex issues and turned them into actionable plans. This will demonstrate your analytical skills and structured thinking.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us at StudySmarter.
How to prepare for a job interview at Capital One UK
✨Know Your Change Methodologies
Make sure you brush up on Agile and MSP methodologies before your interview. Be ready to discuss how you've applied these in past roles, especially in fast-paced environments. This will show that you understand the frameworks that are crucial for a Change Delivery Manager.
✨Demonstrate Emotional Intelligence
As a Change Delivery Manager, you'll need to read the room and adapt your leadership style accordingly. Prepare examples of how you've navigated team dynamics or resolved conflicts in the past. This will highlight your ability to manage relationships and foster collaboration.
✨Showcase Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Think about how you would approach complex business problems and turn them into actionable plans. Use structured thinking to demonstrate your analytical skills and how they can benefit the company.
✨Understand the Business Context
Familiarise yourself with how Capital One operates and the strategic goals they aim to achieve. This knowledge will help you articulate how your experience aligns with their objectives and how you can contribute to their transformation journey.
