At a Glance
- Tasks: Lead compliance risk management for a global payments network and drive transformational change.
- Company: Join Capital One, a top-rated workplace committed to innovation and collaboration.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team dedicated to changing banking for good.
- Why this job: Make a real impact in the payments industry while working with senior executives and regulators.
- Qualifications: Proven leadership in payments compliance and strong communication skills required.
The predicted salary is between 100000 - 120000 £ per year.
Location: London - Hybrid (Hammersmith)
Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote.
About the Role
The Senior Director, International Network Compliance role will report to the Vice President, International Network Compliance Officer, who in turn reports to the Chief Compliance Officer for the Network. The successful candidate will have experience with the global payments schemes and demonstrate payments industry expertise. This role is ideal for someone with strong leadership skills, who is capable of driving transformational change and delivering game-changing value with a high level of exposure to senior executives across the company as well as direct interaction with Capital One's international regulators.
What You'll Do
- Lead the maintenance, evolution, and continuous improvement of the compliance risk management function for the international network business operations by providing support, advice, and counsel on complex compliance risk issues.
- Serve as an authority within the international network and merchant services business for relevant and evolving compliance expectations, laws, and regulations and the impact of changes on the business.
- Actively promote a culture of compliance risk management and balanced risk taking by ensuring the business has appropriate monitoring in place to identify process breakdowns and advising the business to ensure comprehensive corrective action when issues arise.
- Build relationships and work collaboratively with business partners and other support groups to ensure the network and merchant products, practices, and services all remain within Capital One's Compliance risk appetite.
- With the Chief Compliance Officer for the Network and the International Network Compliance Officer interface with regulators and also support interactions between regulatory bodies across the globe.
- Monitor work plans for remediation of any internal or regulatory findings within the business area of responsibility.
- Build a small team of talented compliance professionals and industry experts to support implement and manage the international compliance program; lead and oversee the management of people processes, including recruiting, promotions, performance management, training, and development.
- Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports or extended team members.
- Display a high degree of emotional intelligence, foster good team dynamics, respond effectively to employee concerns, and maximize the potential of team members.
- Serve as a strategic advisor to the business and internal subject matter expert on the payments ecosystem generally, including with respect to emerging technologies and industry trends/development.
- Oversee the Front Line's execution and challenges appropriately on compliance related decisions.
The skills and experience you need
- Payments Risk Experience: Possesses an understanding of existing and emerging global payment networks, regulations and risk, and responsibilities relative to third party payment processors.
- Team Leadership: Experience building, motivating and developing high-performing teams, with a track record of attracting and leading top talent.
- Regulatory Experience: Experience managing regulatory requirements in a complex finance organization and maintaining relationships with relevant regulatory bodies.
- Innovation Leadership: Experience providing creative solutions and focused on important success drivers. Experience facilitating teams to innovate, create and be open to change.
- Strategic Leadership: Demonstrated ability to formulate a strategic vision for a compliance risk management organization while providing meaning, context, and motivation to execute strategic priorities.
- Strong Business Judgment: Passion for payments and a deep understanding of payments schemes, associated regulation and industry trends.
- Strong business judgment and the analytical acumen to evaluate complex, multi-dimensional risks and formulate appropriate compliance recommendations and advice.
- Proven capability to influence and build consensus among peers and senior leadership, leveraging sound logic, analysis, and intellectual rigor.
- Intellectually curious and highly self-motivated.
- Communication: Excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company, as well as external stakeholders and regulatory agencies, to manage, inform and influence outcomes.
- Highly developed interpersonal, presentation, and communications skills (both verbal and written).
- Ability to communicate effectively at all levels of the organization, as well as with external parties (such as regulators and consultants).
Highly desirable candidates would have a combined experience in legal, compliance, risk management, or regulatory experience in payments on the merchant or network side and established experience in leadership. Exposure or experience in a financial regulator role would be a bonus!
Capital One is committed to diversity in the workplace.
Senior Director, Head of International Network Compliance (EMEA) in Islington employer: Capital One UK
At Capital One, we pride ourselves on being a top employer, consistently recognised for our commitment to employee growth and well-being. Our Nottingham office offers a vibrant work environment with modern amenities, a hybrid working model, and extensive professional development opportunities, including funding for external qualifications. We foster a culture of belonging, where diverse perspectives are valued, ensuring that every associate can thrive and contribute meaningfully to our mission of transforming banking for good.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Head of International Network Compliance (EMEA) in Islington
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Capital One UK looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Director, Head of International Network Compliance (EMEA) in Islington
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Capital One UK. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Capital One UK
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Capital One UK’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
