At a Glance
- Tasks: Manage properties, handle tenant relations, and oversee maintenance across Darlington, Hartlepool, and Teesside.
- Company: Capital One Property Management, a growing firm with a focus on buy-to-lets and serviced accommodation.
- Benefits: £14 per hour, flexible hours, bonuses, 28 days holiday, and career progression opportunities.
- Other info: Work independently with direct access to directors and a supportive team environment.
- Why this job: Gain hands-on experience managing a diverse property portfolio and make a real impact.
- Qualifications: Experience in residential lettings, strong organisational skills, and a full driving licence required.
The predicted salary is between 14 - 14 £ per hour.
Capital One Property Management looks after buy-to-lets, serviced accommodation and HMO rooms across Darlington, Hartlepool and the Teesside area - our own properties and properties we manage for private landlords. We are members of a government-approved redress scheme, and we are actively buying more. We are hiring one hands-on Property Manager to run the day-to-day management of the whole portfolio. This is a field-based role covering Darlington, Hartlepool and the Teesside area. You will be out at properties for most of your working time, with some admin and calls done from home. You need a full driving licence and your own vehicle. The portfolio is currently concentrated in Darlington and Hartlepool and is growing across the wider Teesside area as we take on more landlord clients.
WHY THIS ROLE IS GOOD
- A growing portfolio you can actually know. If you are running 150 units for a branch, this is the opposite: you manage the whole cycle for every property, from the first enquiry to the move-out, and you know every tenant, every house and every contractor by name.
- Real autonomy with direct access to the directors. You make the day-to-day decisions inside clear procedures and authority limits. One rule sums up the job: if something is open, you own it until it is completed or escalated.
WHAT YOU OWN
- Tenants - day-to-day contact for maintenance, access, rent questions, complaints, inspections and move-outs.
- Maintenance - triage the fault, decide urgency, get quotes, arrange access, chase attendance, check the work, update the tenant, close the job.
- Rent - check payments weekly, spot missed rent early, contact tenants promptly, log arrears and escalate serious cases.
- Re-lets and bookings - listings on SpareRoom, OpenRent and Rightmove, viewings, referencing and right-to-rent checks, tenancy agreements, deposit protection, move-in checklists, and serviced accommodation changeovers.
- Compliance calendar - gas, electrical, fire alarm and emergency lighting, extinguishers, signage, HMO licence conditions and renewal dates, chased before they expire.
- Inspections - quarterly, with a short written report and follow-up actions tracked to closure.
- Landlord clients - keep our private landlords updated and represent the company well.
- Everything is done in our software: COHO, Inventory Base, SignWell, SpareRoom, OpenRent and Xero. We train you on our systems.
WHAT WE NEED FROM YOU
- Experience managing residential lettings, ideally including HMOs (HMO experience helpful, not essential).
- Confident preparing tenancy agreements accurately from approved templates, with a solid understanding of deposit protection rules and what happens if you get them wrong.
- A good working understanding of current lettings law, and the judgement to know when director or professional input is needed.
- Organised enough that nothing needs chasing twice - you prioritise urgent over routine without being told.
- Clear in writing and calm in difficult conversations with tenants and contractors.
- A full driving licence and your own vehicle are essential. Living in or near Darlington, Hartlepool or Teesside is a strong advantage.
- Comfortable working independently and taking responsibility for outcomes.
- Experience with property management software matters; experience with our exact systems does not - we train you on ours.
WHAT YOU GET
- £14 per hour, PAYE.
- 22.5 hours a week guaranteed (£16,380 a year), extra hours paid at the same rate, and travel time between properties during your working day is paid time.
- Three set working days each week, confirmed before you start, with reasonable flexibility around viewings and move-ins.
- Monthly re-let bonus, annual compliance bonus, and paid out-of-hours callouts (amounts agreed at offer stage). Routine messages wait until working hours - you are not on call 24/7.
- 28 days holiday including bank holidays (pro rata), workplace pension, mileage at HMRC rates, company phone and laptop.
- Progression is real: hours increase as the portfolio grows, full-time when the room count supports it, and the path runs Property Manager to Senior Property Manager or Operations Manager.
THE PRACTICAL BITS
- Reports to the two directors. A director covers your holidays and absence.
- Three-month probation.
- Start as soon as possible.
- Two references taken before you start.
Property Manager employer: Capital One Property Management
Capital One Property Management is an exceptional employer, offering a unique opportunity for a hands-on Property Manager to oversee a growing portfolio in the vibrant Teesside area. With a focus on autonomy and direct access to directors, employees enjoy a supportive work culture that prioritises personal responsibility and professional growth, alongside competitive pay, flexible working hours, and a clear path for career advancement within the company.
Contact Details:
Capital One Property Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Capital One Property Management.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Capital One Property Management? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Capital One Property Management's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager role at Capital One Property Management, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Capital One Property Management
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Capital One Property Management operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Capital One Property Management. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Capital One Property Management.
