Capital One UK seeks a Head of Research to lead a 9-person team and embed customer-centric, evidence-based decision making across the business. You will shape research strategy, balance commercial and user needs, and partner with marketing, analytics, design, product and engineering.
This role demands deep expertise in mixed-methods, strong leadership in regulated financial services, and a passion for turning insights into measurable impact.
#J-18808-LjbffrHead of Research & Customer Insight Leadership employer: Capital One Group
At Capital One UK, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our hybrid work model in vibrant locations like London and Nottingham provides employees with flexibility while enjoying strong benefits and ample opportunities for career growth in the rapidly evolving field of data architecture. Join us to be part of a forward-thinking team that values your contributions and supports your professional development.
