Sourcing & Supply Chain Manager

About the role

We have an exciting opportunity for the right candidate to join Capital One’s UK Supplier Management Office (SMO) as a Manager. The UK Supplier Management Office is responsible for the management of the end-to-end Third Party life cycle, including sourcing, contracting, ongoing supplier and relationship management and offboarding activities. We’re looking for someone who has a passion for end to end supply chain management with an interest in sourcing, sourcing best practice (community of practice) and supplier management. Reporting to our Technology & Sourcing Practice Category Leader, you’ll help the business deliver on our strategy including our Technology modernisation journey. You’ll partner with stakeholders to understand market options & to execute on buy decisions (including onboarding & management of those and or other / suppliers where required). You’ll also help establish our UK Sourcing Community of Practice as we build out more end to end capabilities across the wider team. You’ll have a varied and exciting role. Work with other categories will also feature from time to time and there will be a need to operate as a Supplier Manager (sometimes potentially across categories).

What you’ll do

• Act as a sourcing & supply chain subject matter expert consulting with Category Leads, Supplier Managers and the wider business on procurement strategies, processes, policies, and best practices.
• Lead and deliver on sourcing opportunities including RFI, RFP, direct negotiations and contract renewals.
• Collaborate with the wider Supplier Management team to scope, coach and lead the negotiation of commercial terms.
• Develop supply market knowledge, analyse external industry trends and benchmarks leading to the formation of category specific intelligence.
• Engage and influence senior leaders to approach commercial decisions more strategically, and in line with business requirements and value for money criteria.
• Develop relationships, both internally and externally, to understand changes in the business environment and develop a deep understanding of business needs and deliver on business goals.
• Ensure that all corporate or business unit level policies and procedures are adhered to and ensure that appropriate documentation exists to support all sourcing and selection events including applicable due diligence.
• Build interaction models across the business to help stay abreast with changes and plans in the Sourcing space.
• Support building a Sourcing Community of Practice within our team.
• Engage in managing third party relationships with Suppliers as and where required, here you will be responsible for undertaking all required activities to comply with Capital One's Third Party Management Policy at all stages of the Supplier life cycle.
• You will act as the primary point of contact for your suppliers and internal business stakeholders and will manage an effective governance structure to enable the appropriate level of communication and interaction between Capital One and your suppliers.

What we’re looking for

• Someone with a passion for end to end supply chain management with an interest in sourcing, sourcing best practice (community of practice) and supplier management.
• Experience in a Procurement or Supply Chain function with Sourcing skills essential and Supplier Management skills highly desirable.
• Someone who is flexible and prepared to undertake a diverse role (working across the third party lifecycle as required) which will involve working across categories (as required).
• Third party relationship management skills/experience.
• Strong commercial negotiation experience is essential.
• Demonstrated ability to influence across all levels (incl executives).
• Strong contracting knowledge and drafting experience.
• Strong stakeholder management (Internal and External) experience.

Where and how you’ll work

This is a permanent position and is based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we’re open to talking about an arrangement that works for you.

What’s in it for you

Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave. Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies; OutFront – to provide LGBTQ+ support for all associates; Mind Your Mind – signposting support and promoting positive mental wellbeing for all; Women in Tech – promoting an inclusive environment in tech; EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry.

Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com. All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.