Capital One UK is seeking a proactive Continuous Improvement Lead to bridge strategy and hands-on delivery in a hybrid role based in our Nottingham office. You will lead cross-departmental projects to enhance customer experience, reduce waste, and improve contact centre performance, acting as the operational link between senior leadership, technology partners and suppliers.
You will translate strategic goals into actionable opportunities, build solid business cases, and drive measurable
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Operations Improvement Lead | Lean Six Sigma employer: Capital One (Europe) plc
At Capital One, we pride ourselves on being a top employer, consistently recognised for our inclusive culture and commitment to employee growth. Our Nottingham office offers a vibrant work environment with modern amenities, extensive training opportunities, and a comprehensive benefits package that prioritises your wellbeing and career development. Join us in a hybrid working model that fosters collaboration and innovation while allowing you the flexibility to thrive both personally and professionally.
