Supplier Manager (Technology / IT Suppliers - Financial Services focus) - Principal Associate in Nottingham

This is an exciting opportunity for you to join Capital One’s UK Supplier Management Office (SMO) as a Supplier Manager. This role will have a focus on Tech / IT suppliers. Our Supplier Management Office is responsible for the management of the end-to-end Third Party life cycle for Capital One in the UK, including sourcing, contracting and ongoing supplier / vendor and relationship management.

You’ll play a key role in managing assigned third party suppliers. You’ll support the business area stakeholders by overseeing the holistic relationship between Capital One and the assigned third parties, to ensure a stable and effective supply chain. You’ll be joining a growing team of Supply Chain Supplier Management professionals who are passionate about Supply Chain as a career and understand the value and importance of every part of the Supply Chain process.

What you’ll do:

• Be the assigned Supplier Relationship Manager for the key relationships you manage, and will be responsible for undertaking all required activities to comply with Capital One's Third Party Management Policy at all stages of the Supplier life cycle (Due Diligence / Selection / Contracting / Onboarding / Monitoring / Offboarding).
• Act as the primary point of contact for your suppliers and internal business stakeholders.
• Manage an effective governance structure to enable the appropriate level of communication and interaction between Capital One and your suppliers.
• Build up a detailed knowledge of your supplier’s business to build credibility with your numerous internal and external supplier stakeholders.
• Work closely with your internal business customers to understand issues, continuous improvement suggestions, new work requirements etc.
• Build wider market knowledge and insight for the category of Suppliers you manage.
• Be a proficient Contract Manager, managing the Supplier in accordance with contract and liaising with legal teams to amend, vary, renew and add to Contractual arrangements over time.
• Ensure business goals are met through strong performance, risk and relationship oversight of our extended supply chain and ensuring compliance with Capital One’s Third Party Management (TPM) policy.
• Travel to various Capital One and third party sites as the role requires.

What we are looking for:

• Relevant Supplier Relationship Management Experience with demonstrable results and outcomes.
• Specialism in Supplier Relationship Management, with strong commercial, risk management, analytical, problem resolution skills (Desirable).
• Excellent and demonstrable communication, relationship building and stakeholder management skills (Essential).
• Previous experience of Risk Management as a core component of your role (Desirable).
• Contracting experience, working closely with COEP Legal to deliver Framework Agreements as well as core MSA’s & SOW’s across your supplier base (Desirable).
• Ability to build strong internal and external relationships (Essential).
• A real team player who will focus on both individual goals and the wider success of the SMO function and Capital One UK business (Essential).
• Enthusiasm and passion for Supplier Relationship Management, with a willingness to develop fully rounded end to end lifecycle specialisms and skills (Desirable).
• Experience in the IT / Technology Procurement category (Desirable).

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry.

Where and how you'll work:

This is a permanent role based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays.

What’s in it for you:

• High performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes.
• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance.
• Open-plan workspaces and accessible facilities designed to inspire and support you.

Internal Networks and Support Groups:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies.
• OutFront – to provide LGBTQ+ support for all associates.
• Mind Your Mind – signposting support and promoting positive mental wellbeing for all.
• Women in Tech – promoting an inclusive environment in tech.
• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry.

Capital One is committed to diversity in the workplace.