At a Glance
- Tasks: Manage supplier relationships and ensure effective supply chain operations.
- Company: Join Capital One's dynamic Supplier Management Office in Nottingham.
- Benefits: Enjoy competitive benefits, flexible working, and career progression opportunities.
- Other info: Diverse and inclusive workplace with excellent facilities and support.
- Why this job: Make a real impact by optimising supplier relationships and driving business success.
- Qualifications: Experience in supplier management and strong communication skills are essential.
The predicted salary is between 55000 - 65000 € per year.
This is an exciting opportunity to join Capital One’s UK Supplier Management Office (SMO) as a Supplier Manager. The SMO oversees the end-to-end third-party lifecycle for Capital One in the UK, including sourcing, contracting, and ongoing supplier/vendor and relationship management. You will manage assigned third-party suppliers and support business stakeholders by overseeing the holistic relationship between Capital One and the suppliers to ensure a stable and effective supply chain.
What you’ll do:
- Be the assigned Supplier Relationship Manager for the key relationships you manage and be responsible for all activities to comply with Capital One's Third Party Management Policy at all stages of the Supplier life cycle (Due Diligence/Selection/Contracting/Onboarding/Monitoring/Off‑boarding).
- Work alongside peers within SMO, including other Supplier Relationship Managers, Risk and Governance, and Sourcing functions.
- Act as the primary point of contact for suppliers and internal stakeholders, managing a governance structure for effective communication and interaction.
- Build detailed knowledge of supplier businesses to build credibility and deliver the best service for Capital One, establishing a longer-term strategic path within your supplier category.
- Work closely with internal business customers to understand issues, continuous improvement suggestions, and new work requirements, then lead or facilitate discussions with suppliers to drive value back into the business.
- Build wider market knowledge and insight for the supplier category you manage, enabling the evolution of relationships and assistance in the development and delivery of category/supplier strategies.
- Be a proficient contract manager—manage suppliers in accordance with contracts, liaise with legal teams to amend, vary, renew and add to contractual arrangements over time, aligning with internal policies and external regulation.
- Ensure business goals are met through strong performance, risk, and relationship oversight of the extended supply chain, ensuring compliance with Capital One’s TPM policy and working closely with internal teams.
- Travel to various Capital One and third-party sites as the role requires.
What we are looking for:
- Relevant Supplier Relationship Management experience with demonstrable results and outcomes; a specialism in Supplier Relationship Management with strong commercial, risk management, analytical, and problem resolution skills (Desirable).
- Excellent communication, relationship building, and stakeholder management skills (Essential).
- Previous experience of risk management as a core component of your role, with an eye for detail to ensure compliance with all corporate and business unit policies (Desirable).
- Contracting experience; close collaboration with COEP Legal to deliver framework agreements, core MSAs, and SOWs across your supplier base (Desirable).
- Ability to build strong internal and external relationships (Essential).
- Team player who focuses on both individual and wider success of the SMO function and Capital One UK business (Essential).
- Enthusiastic and passionate about Supplier Relationship Management, prepared to develop fully rounded end-to-end lifecycle specialisms and skills (Desirable).
- Experience in the HR/GA Procurement category (Desirable).
Where and how you'll work:
This is a permanent role based in our Nottingham offices. Our hybrid working model offers flexibility to work from the office or home as needed. You are generally encouraged to use the office Tuesday, Wednesday, and Thursday, with the number of days determined by your work and hybrid patterns of your close partners. Flexible arrangements can be discussed to suit your needs.
What’s in it for you:
- Immediate access to core benefits including pension scheme, bonus, generous holiday entitlement, and private medical insurance, with flexible benefits such as season-ticket loans, cycle-to-work scheme, and enhanced parental leave.
- Career progression opportunities with strong performance rewards and development through Capital One University training programmes and external providers.
- Open-plan workspaces and accessible facilities designed to inspire and support you, including a fully-serviced gym, subsidised restaurant, mindfulness, and music rooms.
Diversity and inclusion:
We are committed to creating a level playing field and building teams that are representative of the communities we serve. We encourage applications from women, LGBTQ+ individuals, and ethnic minority candidates.
Reasonable adjustments:
For reasonable adjustments, please contact ukrecruitment@capitalone.com. All information will be kept confidential and used only for the purpose of applying a reasonable adjustment.
Supplier Manager (HR, Shared Services, FS focus) - Principal Associate in Nottingham employer: Capital One (Europe) plc
Capital One is an exceptional employer, offering a dynamic work environment in Nottingham that fosters collaboration and innovation. With a strong commitment to employee growth through comprehensive training programmes and a focus on diversity and inclusion, we provide our team members with the tools and support they need to thrive. Our hybrid working model, coupled with attractive benefits such as a generous holiday entitlement and wellness facilities, ensures a balanced and fulfilling work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Manager (HR, Shared Services, FS focus) - Principal Associate in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its suppliers. Understand their values and how they manage relationships. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Supplier Manager role. Highlight your skills in relationship management and risk oversight, and don’t forget to share specific examples of your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Capital One and are keen to be part of our team.
We think you need these skills to ace Supplier Manager (HR, Shared Services, FS focus) - Principal Associate in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supplier Manager role. Highlight your relevant experience in Supplier Relationship Management and any specific achievements that align with what we’re looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use examples from your past roles to show how you’ve successfully managed supplier relationships, tackled risk management, or improved processes. We want to see your impact!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Capital One (Europe) plc
✨Know Your Suppliers
Before the interview, dive deep into understanding the suppliers relevant to Capital One. Familiarise yourself with their business models, strengths, and challenges. This knowledge will help you demonstrate your ability to build strong relationships and manage supplier performance effectively.
✨Showcase Your Communication Skills
As a Supplier Manager, excellent communication is key. Prepare examples of how you've successfully managed stakeholder relationships in the past. Be ready to discuss how you handle difficult conversations and ensure effective governance structures are in place.
✨Highlight Your Contract Management Experience
Brush up on your contracting experience, especially if you've worked closely with legal teams. Be prepared to discuss specific contracts you've managed, any amendments made, and how you ensured compliance with policies. This will show your proficiency in managing supplier agreements.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've identified issues within the supply chain and led discussions to drive improvements. Highlight your analytical skills and how you've used them to resolve conflicts or enhance supplier performance. This will showcase your proactive approach to supplier management.
