At a Glance
- Tasks: Lead software development projects and mentor peers in a dynamic team environment.
- Company: Join Capital One, a top-rated workplace with a mission for good in lending.
- Benefits: Enjoy competitive salary, health insurance, generous leave, and funding for your professional growth.
- Other info: Be part of a diverse team with excellent career advancement opportunities.
- Why this job: Make an impact with cutting-edge tech while enjoying a hybrid work-life balance.
- Qualifications: Experience in software engineering and a passion for mentoring others.
Job Title
Senior Software Development Engineer – Amazon Connect
Location
Nottingham – Hybrid (Tuesday‑Thursday onsite, Monday & Friday remote)
Working Pattern
3 days in‑office (Tuesday‑Thursday) and 2 days remote.
Our Mission
We’re on a mission to be a force for good in lending. Throughout our almost 30‑year history, we’ve consistently been recognised as a great place to work. Capital One was officially ranked 9th in the UK’s Best Workplaces™ list in 2026.
You and the Role
The UK Connect team supports Capital One’s UK Contact Centre operation run using Amazon Connect on Amazon Web Services (AWS). The team sits at the intersection of enabling a busy contact centre across voice and chat channels, delivering on its own platform roadmap, and ensuring secure and stable service. You will lead by example, set engineering standards and mentor peers while working on a variety of technical challenges.
Technology Stack
- Node/TypeScript or Go for primary software development.
- AWS Serverless Ecosystem – Lambda, API Gateway, DynamoDB, S3.
- Amazon Connect Customer and the custom‑built front‑end portal.
- Jenkins for infrastructure as code and CI/CD pipeline management.
- Monitoring & Logging tools such as Logz.io and NewRelic.
Qualifications & Experience
- Production‑grade experience of software engineering and knowledge of the software development lifecycle.
- Strong leadership by example, setting engineering best practices, and mentoring other engineers.
- Experience designing and owning software deployment from start to finish, including back‑end architectural and design patterns.
- Commitment to data sensitivity and quality, emphasizing test‑driven development and resiliency.
- Familiarity with automation and proactive system optimisation, including incident management; on‑call rota participation is possible.
- Preference for candidates comfortable with hybrid working – Tuesday, Wednesday, and Thursday onsite.
Where and How You’ll Work
This is a permanent position based in our Nottingham office. You will spend three days a week in the office (Tuesday‑Thursday) with Monday and Friday dedicated to work‑from‑home.
What’s in it for You
We invest in your growth with opportunities to learn and develop your career, including up to £5,000 in funding for external qualifications. Our benefits package supports wellbeing at every stage:
- Wealth & Future – competitive pension and performance‑based bonus schemes.
- Holidays – 25 days of annual leave, increasing with tenure, with the option to buy 5 additional days.
- Health – access to premium care through private medical insurance.
- Family Support – enhanced parental leave.
Equality, Diversity and Inclusion
Capital One is committed to diversity in the workplace. Our associate‑led Business Resource Groups support a range of identities and perspectives. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com. All information will be kept confidential and only used for the purpose of applying a reasonable adjustment.
Contact for Recruitment Process Support
Questions about the recruiting process can be sent to Careers@capitalone.com.
Senior Software Development Engineer - Amazon Connect in Nottingham employer: Capital One (Europe) plc
As a Data Enablement Manager at our Nottingham office, you'll join a forward-thinking team that prioritises data integrity and innovation. We offer a supportive work culture that champions professional growth through mentorship and collaboration, alongside competitive benefits such as a robust pension scheme, private medical insurance, and generous annual leave. Our commitment to diversity and inclusion ensures a welcoming environment where every associate can thrive and contribute to meaningful outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Software Development Engineer - Amazon Connect in Nottingham
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Capital One (Europe) plc or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Capital One (Europe) plc.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Capital One (Europe) plc.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Capital One (Europe) plc that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Software Development Engineer - Amazon Connect in Nottingham
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Capital One (Europe) plc.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Capital One (Europe) plc and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Capital One (Europe) plc
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Capital One (Europe) plc uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
