Capital One Europe plc in Nottingham is seeking a Senior Insights and Outcomes Specialist to lead insights generation, identify themes from customer verbatim, internal oversight and benchmarking, and shape actionable recommendations.
You will collaborate with stakeholders across the organisation, drive improvements in customer experience and operational efficiency, and present findings through compelling written and visual storytelling, while working a hybrid pattern from our Nottingham office.
#J-18808-LjbffrHybrid Insights & Outcomes Lead — Customer Experience & Change in Nottingham employer: Capital One (Europe) plc
As a Data Enablement Manager at our Nottingham office, you'll join a forward-thinking team that prioritises data integrity and innovation. We offer a supportive work culture that champions professional growth through mentorship and collaboration, alongside competitive benefits such as a robust pension scheme, private medical insurance, and generous annual leave. Our commitment to diversity and inclusion ensures a welcoming environment where every associate can thrive and contribute to meaningful outcomes.
