At a Glance
- Tasks: Drive customer outcomes and experiences through data analysis and collaboration.
- Company: Join Capital One, a leading financial services company in Nottingham.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Make a real impact by influencing change and enhancing customer experiences.
- Qualifications: Experience in customer insights and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
Capital One (Europe) plc in Nottingham is seeking a Senior Customer Outcomes Specialist to drive high-quality customer outcomes and experiences.
You will synthesize themes from various sources, scope change opportunities, and collaborate across the organisation to deliver robust actions.
The role focuses on identifying root causes, influencing change, and using data storytelling to present compelling recommendations.
Hybrid working is offered with three days in the office and two remote days.
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Customer Outcomes & Insights Lead (Hybrid UK) in Nottingham employer: Capital One (Europe) plc
At Capital One, we pride ourselves on being a top employer, consistently recognised for our inclusive culture and commitment to employee growth. Our Nottingham office offers a vibrant work environment with modern amenities, extensive training opportunities, and a comprehensive benefits package that prioritises your wellbeing and career development. Join us in a hybrid working model that fosters collaboration and innovation while allowing you the flexibility to thrive both personally and professionally.
