At a Glance
- Tasks: Lead compliance for international network operations and drive continuous improvement.
- Company: Join Capital One, a leader in financial services with a commitment to diversity.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team that values creativity and strategic thinking.
- Why this job: Make a real impact in compliance while working with innovative technologies.
- Qualifications: Experience in payments risk, team leadership, and regulatory environments required.
The predicted salary is between 100000 - 150000 £ per year.
Location: London – Hybrid (Hammersmith)
Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote.
About the Role
Executive role managing compliance for Capital One’s international network operations, reporting to the Vice President of International Network Compliance, and accountable to senior executives and external regulators.
What You’ll Do
- Lead the maintenance, evolution, and continuous improvement of the compliance risk management function for international network business operations.
- Serve as authority on evolving compliance expectations, laws and regulations and advise on their impact.
- Promote a culture of compliance risk management, ensuring appropriate monitoring and corrective action.
- Build and collaborate with business partners and support groups to keep products and services within Capital One’s compliance risk appetite.
- Interface with regulators globally and support interactions between regulatory bodies.
- Monitor remediation plans for internal or regulatory findings within your area of responsibility.
- Build and lead a small team of compliance professionals, managing people processes such as recruiting, performance, training and development.
- Coach and develop team members, fostering emotional intelligence and positive dynamics.
- Act as strategic advisor on the payments ecosystem, including emerging technologies.
- Oversee Front Line execution and address compliance‑related challenges.
The skills and experience you need
- Payments risk experience – deep understanding of global payment networks, regulations and third‑party processors.
- Team leadership – track record of building, motivating and developing high‑performing teams.
- Regulatory experience – managing regulatory requirements in complex financial environments.
- Innovation leadership – developing creative solutions and driving change.
- Strategic leadership – formulating a vision for a compliance risk management organization.
- Strong business judgment – ability to evaluate complex multi‑dimensional risks.
- Analytical acumen – formulating appropriate compliance recommendations and advice.
- Influence and consensus building – proven capability to engage peers and senior leadership.
- Intellectual curiosity and self‑motivation.
- Communication – excellent verbal and written skills, partnering with stakeholders at all levels.
- Presentation skills – ability to communicate effectively with regulators and consultants.
Highly desirable: background in legal, compliance, risk management or regulatory roles within payments on the merchant or network side; experience in a financial regulator role.
Capital One is committed to diversity in the workplace.
Senior Director, Head of International Network Compliance (EMEA) in London employer: Capital One (Europe) plc
Capital One is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London, offering a hybrid working model that promotes work-life balance. With a strong commitment to employee growth, you will have the opportunity to lead a talented team while engaging with global regulators and driving compliance innovation in the payments ecosystem. Join us to be part of a forward-thinking organisation that values diversity and empowers its employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Head of International Network Compliance (EMEA) in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Capital One (Europe) plc looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Director, Head of International Network Compliance (EMEA) in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Capital One (Europe) plc. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Capital One (Europe) plc
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Capital One (Europe) plc’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
