At a Glance
- Tasks: Craft engaging communications and run exciting events to amplify our culture.
- Company: Join Capital One, a leader in responsible lending with a strong commitment to diversity.
- Benefits: Enjoy flexible work arrangements, competitive benefits, and career growth opportunities.
- Other info: Collaborative team environment with access to training and wellness amenities.
- Why this job: Shape impactful communications and create memorable experiences for associates.
- Qualifications: Strong storytelling skills and experience in internal communications or event creation.
The predicted salary is between 40000 - 50000 € per year.
Capital One is on a mission to be a force for good in lending. Our internal communications team delivers the Capital One story, amplifies our culture, and ensures associate voice is heard.
What does this role entail?
- Strong storytelling skills – Craft multichannel communications for complex projects, own strategy, manage stakeholders, and deliver impactful assets.
- Exceptional channel knowledge – Work with digital, event, email, podcast and video communications, ensuring two‑way, accessible messaging.
- Culture creator – Design and run memory‑making events from festivals to celebrations that reinforce company culture.
- Data‑driven communication – Analyze impact and feedback to refine messaging and align with business metrics.
- Associate understanding – Build deep knowledge of associate voice through collaboration with Business Resource Groups and leaders.
- Content management – Produce timely weekly content to keep associates informed about strategy progress.
- AI utilization – Leverage Gemini to enhance efficiency and creativity in communications.
- Collaborative team – Work with two other Business Partners and a Head of Internal Communications to deliver a world‑class experience.
What we're looking for
- Significant experience in an internal communications role
- Outstanding communicator with engaging storytelling ability
- Expertise in event creation, copywriting, podcast and video production
- Positive attitude and willingness to learn
- Strong people skills and the ability to build relationships
- Experience managing multiple deadlines in a fast‑paced environment
- Attention to detail and high standards of quality
Where and how you'll work
This permanent role is based in our Nottingham office. You will work in‑office three days a week (Tuesdays, Wednesdays and Thursdays). Mondays and Fridays are work‑from‑home days, with the option to use office space if needed. Flexible arrangements are available.
What's in it for you
- Opportunity to shape the organization’s communication roadmap and contribute to positive impact.
- Strong career progression and training through Capital One University and external providers.
- Immediate access to core benefits: pension scheme, bonus, generous holiday entitlement, private medical insurance, and flexible benefits such as season‑ticket loans, cycle‑to‑work scheme and enhanced parental leave.
- Open‑plan workspace, free gym, subsidised restaurant, mindfulness rooms and games in Nottingham; additional amenities available in London.
What you should know about how we recruit
We value diversity and inclusion. All decisions are based on skills and experience. We partner with organizations such as Women in Finance, Race At Work, Stonewall, and upReach to support talent from diverse backgrounds. Capital One is committed to diversity in the workplace.
Internal Communications Business Partner in London employer: Capital One (Europe) plc
Capital One is an exceptional employer that prioritises a positive work culture and employee growth, offering a unique opportunity to shape the organisation's communication strategy from our vibrant Nottingham office. With a strong focus on diversity and inclusion, associates benefit from flexible working arrangements, comprehensive training through Capital One University, and a range of core benefits including private medical insurance and generous holiday entitlement. The collaborative environment fosters creativity and innovation, making it a rewarding place for those looking to make a meaningful impact in internal communications.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Business Partner in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Capital One on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Internal Communications Business Partner role.
✨Tip Number 2
Show off your storytelling skills! Prepare a portfolio of your best communication pieces, whether it's event planning, copywriting, or video production. This will help you demonstrate your expertise and creativity during interviews.
✨Tip Number 3
Get familiar with Capital One's culture! Research their values and recent initiatives. This will not only help you tailor your conversations but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Capital One family and ready to contribute to their mission.
We think you need these skills to ace Internal Communications Business Partner in London
Some tips for your application 🫡
Show Off Your Storytelling Skills:We want to see your storytelling prowess right from the get-go! Make sure your application reflects your ability to craft engaging narratives, as this is key for the Internal Communications Business Partner role.
Tailor Your Application:Don’t just send a generic application our way. Take the time to tailor your CV and cover letter to highlight your experience in internal communications and how it aligns with our mission at Capital One.
Highlight Your Event Creation Experience:Since we love memory-making events, be sure to showcase any relevant experience you have in event planning or execution. We’re looking for someone who can bring our culture to life through creative events!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Capital One (Europe) plc
✨Master the Art of Storytelling
Since this role requires strong storytelling skills, think about how you can weave your experiences into compelling narratives. Prepare examples that showcase your ability to craft engaging communications and highlight the impact they had on your previous teams or projects.
✨Know Your Channels
Familiarise yourself with various communication channels like digital platforms, podcasts, and video production. Be ready to discuss how you've used these channels effectively in the past and how you can leverage them to enhance internal communications at Capital One.
✨Showcase Your Event Planning Skills
As a culture creator, you'll need to demonstrate your experience in designing memorable events. Prepare to share specific examples of events you've organised, focusing on how they reinforced company culture and engaged associates.
✨Be Data-Driven
Highlight your ability to analyse feedback and metrics to refine messaging. Bring examples of how you've used data to inform your communication strategies and ensure they align with business goals, showing that you're not just creative but also strategic.
