At a Glance
- Tasks: Craft engaging communications and run exciting events that amplify our culture.
- Company: Join Capital One, a leader in lending with a mission for good.
- Benefits: Enjoy flexible work, competitive pay, and great perks like gym access and generous holidays.
- Other info: Collaborative team environment with excellent career growth opportunities.
- Why this job: Shape the future of internal communications and make a real impact on company culture.
- Qualifications: Strong storytelling skills and experience in internal communications or event creation.
The predicted salary is between 40000 - 50000 € per year.
Capital One is on a mission to be a force for good in lending. Our internal communications team delivers the Capital One story, amplifies our culture, and ensures associate voice is heard.
What does this role entail?
- Strong storytelling skills – Craft multichannel communications for complex projects, own strategy, manage stakeholders, and deliver impactful assets.
- Exceptional channel knowledge – Work with digital, event, email, podcast and video communications, ensuring two‑way, accessible messaging.
- Culture creator – Design and run memory‑making events from festivals to celebrations that reinforce company culture.
- Data‑driven communication – Analyze impact and feedback to refine messaging and align with business metrics.
- Associate understanding – Build deep knowledge of associate voice through collaboration with Business Resource Groups and leaders.
- Content management – Produce timely weekly content to keep associates informed about strategy progress.
- AI utilization – Leverage Gemini to enhance efficiency and creativity in communications.
- Collaborative team – Work with two other Business Partners and a Head of Internal Communications to deliver a world‑class experience.
What we're looking for
- Significant experience in an internal communications role
- Outstanding communicator with engaging storytelling ability
- Expertise in event creation, copywriting, podcast and video production
- Positive attitude and willingness to learn
- Strong people skills and the ability to build relationships
- Experience managing multiple deadlines in a fast‑paced environment
- Attention to detail and high standards of quality
Where and how you'll work
This permanent role is based in our Nottingham office. You will work in‑office three days a week (Tuesdays, Wednesdays and Thursdays). Mondays and Fridays are work‑from‑home days, with the option to use office space if needed. Flexible arrangements are available.
What's in it for you
- Opportunity to shape the organization’s communication roadmap and contribute to positive impact.
- Strong career progression and training through Capital One University and external providers.
- Immediate access to core benefits: pension scheme, bonus, generous holiday entitlement, private medical insurance, and flexible benefits such as season‑ticket loans, cycle‑to‑work scheme and enhanced parental leave.
- Open‑plan workspace, free gym, subsidised restaurant, mindfulness rooms and games in Nottingham; additional amenities available in London.
What you should know about how we recruit
We value diversity and inclusion. All decisions are based on skills and experience. We partner with organizations such as Women in Finance, Race At Work, Stonewall, and upReach to support talent from diverse backgrounds. Capital One is committed to diversity in the workplace. For reasonable adjustments, contact ukrecruitment@capitalone.com. For technical support or questions about the recruiting process, send an email to Careers@capitalone.com.
Internal Communications Business Partner employer: Capital One (Europe) plc
Capital One is an exceptional employer that prioritises a culture of inclusivity and innovation, making it an ideal place for an Internal Communications Business Partner. With a strong focus on employee growth through Capital One University, flexible working arrangements, and a vibrant Nottingham office equipped with modern amenities, associates are empowered to thrive both personally and professionally. The opportunity to shape impactful communication strategies while enjoying generous benefits and a collaborative team environment truly sets Capital One apart as a rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Business Partner
✨Tip Number 1
Get to know the company culture before your interview. Dive into their social media, read up on recent news, and understand their mission. This will help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your storytelling skills! Think of examples from your past experiences that highlight your communication prowess and event management abilities. We want to see how you can craft compelling narratives that resonate with associates.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. This could give you an edge and help you build relationships even before you step into the office.
✨Tip Number 4
Don’t forget to showcase your adaptability! In a fast-paced environment, being able to juggle multiple projects is key. Share examples of how you've managed deadlines and maintained high standards in your previous roles.
We think you need these skills to ace Internal Communications Business Partner
Some tips for your application 🫡
Show Off Your Storytelling Skills:Since this role is all about crafting engaging narratives, make sure your application reflects your storytelling prowess. Use examples from your past experiences to illustrate how you've successfully communicated complex ideas in a relatable way.
Tailor Your Application:We want to see how you fit into our culture and mission. Take the time to customise your CV and cover letter to highlight relevant experiences that align with our values and the specific requirements of the Internal Communications Business Partner role.
Highlight Your Channel Expertise:Mention any experience you have with different communication channels like digital media, events, or podcasts. We love seeing candidates who can demonstrate their knowledge and creativity across various platforms, so don’t hold back!
Keep It Professional Yet Personal:While we appreciate professionalism, we also value authenticity. Let your personality shine through in your application. Share your passion for internal communications and how you can contribute to our vibrant culture at Capital One.
How to prepare for a job interview at Capital One (Europe) plc
✨Master the Art of Storytelling
Since this role requires strong storytelling skills, think about how you can weave your experiences into compelling narratives. Prepare examples that showcase your ability to craft engaging communications and highlight the impact they had on your previous teams or projects.
✨Know Your Channels
Familiarise yourself with various communication channels like digital platforms, podcasts, and video production. Be ready to discuss how you've used these channels effectively in the past and how you can leverage them to enhance internal communications at Capital One.
✨Showcase Your Event Planning Skills
As a culture creator, you'll need to demonstrate your experience in designing memorable events. Prepare to share specific examples of events you've organised, focusing on how they reinforced company culture and engaged associates.
✨Be Data-Driven
Highlight your ability to analyse communication impact and feedback. Discuss how you've used data to refine messaging in previous roles, and be prepared to suggest ways you could apply this approach at Capital One to align with business metrics.
