At a Glance
- Tasks: Lead the Operations Risk team and manage risk strategies for Capital One UK.
- Company: Join Capital One, a leader in financial services focused on innovation and customer satisfaction.
- Benefits: Enjoy hybrid work flexibility, generous holidays, and access to wellness facilities.
- Why this job: Be part of a transformative organization that values collaboration and personal growth.
- Qualifications: Experience in risk management and strong communication skills are essential.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
The predicted salary is between 54000 - 84000 £ per year.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
Head of Risk Management – Operations
About This Role
We\’re looking for an experienced and Customer Focused Head of Risk Management to evolve and oversee our first line risk strategy for Capital One UK’s Operations Teams.
You will be working in the first line of defence, responsible for working with business partners to identify and mitigate potential risks to Capital One within the UK Operations function.
Senior Risk Managers at Capital One are highly motivated with excellent organisational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.
What You’ll Do
- Reporting to the Head of Risk in the UK business, you will play a key role in contributing to the effective design and delivery of our risk management strategy.
- Lead our Operations Risk team, playing a trusted advisor role to the Head of Operations, and their leadership team, helping them to achieve their objectives in a well managed way.
- Stay abreast of regulatory changes and influence and support key regulatory change projects.
- Support process management teams within the first line and ensure the business maintains a ‘Dynamic and Well Controlled’ standard for process ownership, risk management and controls.
- Serve as a liaison, interfacing with business partners, Tech, and other assurance functions, such as legal and compliance, to drive meaningful reductions in risk.
- Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights.
- Design, implement, and/or influence internal governance processes in line with Enterprise standards and expectations.
- Assess controls, and glean insights from issues and events across business areas.
- Manage, implement and deliver on a key program of risk deliverables.
What We’re Looking For
- Experience as a senior Risk leader, ideally within a regulated industry.
- A critical thinker who seeks to understand the business, its processes, risks and control environment.
- The ability to foster an environment of trust, collaboration, and belonging.
- A relentless focus on quality and timeliness.
- You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious.
- Ability to develop influential relationships based upon shared risk objectives.
- A passion for coaching and investing in the improvement of the team.
- Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders.
- Confident judgement to formulate proposals and make solid recommendations to senior stakeholders.
Where and how you\’ll work
This is a permanent position based in our Nottingham office.
We have a hybrid working model which gives you flexibility to work from our offices and from home.
We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays.
Many of our associates have flexible working arrangements, and we\’re open to talking about an arrangement that works for you.
What’s in it for you
- Bring us this – and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation.
- We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).
- Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave.
- Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms.
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible.
Capital One is committed to diversity in the workplace.
If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
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Head of Risk Management - Operations employer: Capital One (Europe) plc
Contact Detail:
Capital One (Europe) plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Risk Management - Operations
✨Tip Number 1
Familiarize yourself with the latest regulatory changes in the financial industry. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated and proactive in risk management.
✨Tip Number 2
Network with current or former employees of Capital One, especially those in risk management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully identified and mitigated risks in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Tip Number 4
Showcase your leadership skills by discussing how you've fostered collaboration and trust within teams. Highlight any coaching experiences that demonstrate your ability to develop others, as this aligns with the company's focus on team improvement.
We think you need these skills to ace Head of Risk Management - Operations
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Risk Management position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in risk management, particularly in regulated industries. Use specific examples that demonstrate your ability to lead teams and manage risks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for risk management and your understanding of Capital One's operations. Mention how you can contribute to their risk strategy and support their objectives.
Highlight Soft Skills: In your application, emphasize your soft skills such as communication, collaboration, and critical thinking. These are essential for the role and will help you stand out as a candidate who can foster trust and influence stakeholders.
How to prepare for a job interview at Capital One (Europe) plc
✨Understand the Risk Landscape
Familiarize yourself with the current risk management strategies and regulatory changes relevant to Capital One UK. Being able to discuss these topics will demonstrate your expertise and readiness for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in risk management or similar fields. Highlight your ability to foster collaboration and trust among stakeholders, as this is crucial for the Head of Risk Management position.
✨Demonstrate Critical Thinking
Be ready to discuss how you approach problem-solving and decision-making in high-pressure situations. Use specific examples to illustrate your critical thinking skills and how they have positively impacted your previous organizations.
✨Engage with the Company Culture
Research Capital One's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to building an inclusive environment and support initiatives that align with their values.