Commercial Analyst

This is an exciting opportunity to join a high-performing team who are passionate about driving our co-brand credit card partnerships to market-leading results. As the champion of your partnership from the ground up, you’ll not only be hands-on (pulling data using SQL and structuring analysis to support your ideas), but effective at managing and influencing stakeholders of all levels up to C-suite.

What you’ll do

• Work directly with SQL to interrogate vast datasets and analyse trends to spot gaps for improvement and growth.
• Own external relationships and become the internal subject matter expert on all things relating to your partner.
• Deliver the roadmap and marketing strategy for your partner - from managing product launches to shaping the direction for marketing campaigns.
• Collaborate with teams across the business and be proactive to drive growth that mutually benefits your partner and Capital One.
• Ensure all aspects of your partnership are managed with the utmost attention to detail, from performance monitoring and forecasting to invoicing and regulatory compliance.

We often rotate our associates around, so you may have the opportunity to work on some of our other existing co-brand partnerships in the future.

What we’re looking for

• Excellent interpersonal skills with a positive and collaborative approach, and confidence navigating challenging conversations with stakeholders.
• A resilient mindset, with a desire to work in a fast-paced environment, balancing ever-changing priorities.
• Strong mathematical and creative problem-solving skills, with the ability to turn complex analysis into clear stories and actions.
• A structured and well-organised approach to all aspects of the role, showing careful attention to detail at all times.
• Desirable (not essential)
• Experience using SQL (or similar) to query large databases - we primarily use Snowflake.
• Experience working within a regulated environment.
• Background in owning marketing channel performance, third party relationships and/or operational elements (e.g. invoicing, contract negotiations, change delivery).

Where and how you'll work

This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation.
• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).
• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave.
• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies.
• OutFront - to provide LGBTQ+ support for all associates.
• Mind Your Mind - signposting support and promoting positive mental wellbeing for all.
• Women in Tech - promoting an inclusive environment in tech.
• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry.

Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com. All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.