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- Tasks: Drive recruitment processes and source top talent for our vibrant team.
- Company: Join Capital on Tap, a fintech helping small businesses thrive.
- Benefits: Enjoy private healthcare, 28 days holiday, and a fun office environment.
- Why this job: Make a real impact in a fast-growing company while developing your skills.
- Qualifications: Experience in recruitment and strong organisational skills are essential.
- Other info: Hybrid role with opportunities for career progression and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
We’re Capital on Tap. Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.
Why Join Us? We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment. This is a Hybrid role, working from our Cardiff Offices 2 days a week.
The Role We’re growing fast - and so are our Customer Operations teams. Customer Operations is at the heart of Capital on Tap - making sure everything runs smoothly for our customers. You’ll be handling the entire recruitment lifecycle, using both tried and tested methods as well as creative new ways to attract, source, and secure top talent for Capital on Tap. You’ll join a vibrant, energetic team that thrives on collaboration and innovation. Together, we’re continually refining our approaches, exploring new methods, and making a real impact. This is a fantastic opportunity to stretch your skills and introduce fresh ideas! We place a huge emphasis on continual learning and have created an environment where this is possible every day. Internal mobility is important to us, and our goal is to help every employee realise their aspirations.
What you’ll be doing
- Owning and driving end-to-end recruitment processes
- Proactively sourcing candidates through various channels, including our CRM, Job Boards, LinkedIn, and WTTJ
- Providing a great candidate experience from application to offer
- Using Data to inform and advise your hiring managers and iterate processes
- Being a DE&I champion, educating hiring managers, and helping us attract a diverse pool of candidates
- Keeping our ATS (Greenhouse) up to date and following best practices
- Building strong relationships across the business to understand hiring needs, priorities, and pain points
Experience
- Experience in an in-house Talent Team
- Proven experience in sourcing candidates through various channels
- Familiarity with Applicant Tracking Systems
- Strong organisational and time management skills with the ability to prioritise tasks effectively
- Proactive approach to problem-solving and the ability to take ownership of tasks
- Ability to influence key stakeholders and decision-makers
- High levels of emotional intelligence and the ability to work well with a wide range of people
Diversity & Inclusion We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
- Private Healthcare including dental and opticians services through Vitality
- Worldwide travel insurance through Vitality
- Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
- Salary Sacrifice Pension Scheme up to 7% match
- 28 days holiday (plus bank holidays)
- Annual Learning and Wellbeing Budget
- Enhanced Parental Leave
- Cycle to Work Scheme
- Season Ticket Loan
- 6 free therapy sessions per year
- Dog Friendly Offices
- Free drinks and snacks in our offices
Interview Process
- Stage 1: 30-minute Initial Interview, Video Call
- Stage 2: 60-minute Case Study & Interview, Video Call
- Stage 3: 90-minute Final Stage, In-Person
If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days).
UK DE&I Data At Capital on Tap we are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, ability, national origin and all the other characteristics that make us who we are. We want to be a place where a diverse mix of talented people want to come and do their best work and most importantly feel included and that they can be their authentic selves.
Talent Partner - Customer Operations employer: Capital on Tap
Contact Detail:
Capital on Tap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Talent Partner - Customer Operations
✨Tip Number 1
Get to know the company culture before your interview! Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and serious about the role. Plus, it gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Talent Partner - Customer Operations
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and our mission.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples that demonstrate your fit for the Talent Partner role.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your language clear and to the point, making it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly!
How to prepare for a job interview at Capital on Tap
✨Know the Company Inside Out
Before your interview, make sure you understand Capital on Tap's mission and values. Familiarise yourself with their products and how they help small businesses. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Recruitment Skills
As a Talent Partner, you'll be handling the entire recruitment lifecycle. Be prepared to discuss your experience in sourcing candidates and using various channels. Bring examples of how you've successfully attracted top talent and improved candidate experiences in previous roles.
✨Emphasise Your Problem-Solving Abilities
Capital on Tap values innovation and ownership. Think of specific instances where you've proactively solved problems or streamlined processes in recruitment. Highlight your ability to influence stakeholders and how your emotional intelligence has helped you build strong relationships.
✨Prepare for Case Studies
Expect a case study during the interview process. Brush up on your analytical skills and be ready to demonstrate how you would approach real-life recruitment challenges. Practice articulating your thought process clearly, as this will showcase your strategic thinking and problem-solving capabilities.
