At a Glance
- Tasks: Lead product strategy for our Platform Engineering team and drive system reliability.
- Company: Join Capital on Tap, a fast-growing financial platform revolutionising small business banking.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and problem-solving.
- Why this job: Be the first Product Manager in a dynamic team and make a real impact.
- Qualifications: Experience in product management, especially in platform or developer tooling environments.
We're Capital on Tap. Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!
Why Join Us? We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment. This is a hybrid role, based from our London (Moorgate) office 3 days per week.
About the Role: The Platform Engineering department has grown significantly- six workstreams, soon to be eight, comprising 30 software engineers. Yet until now, it has operated without a single dedicated Product Manager. That changes with this hire. This is a rare greenfield opportunity to build product thinking into a department that underpins everything Capital on Tap ships. You will be the first PM embedded in Platform Engineering, working across our Cloud & Platform Operations and Developer Experience groups to introduce the product rigour, feedback loops, and iterative practices that will transform the department from a cost centre into a recognised driver of engineering velocity. You will work closely with the Head of Platform Engineering, Engineering Managers, and Lead Engineers across the department.
What You'll Be Doing:
- Own the Platform roadmap: Work with engineering leadership to build and communicate a coherent, prioritised roadmap across Platform Engineering groups, replacing fragmented team-by-team planning with a unified, customer-informed direction.
- Drive system reliability: Audit incident history, establish baseline reliability metrics (MTTD, MTTR, MTBF), and work with the Engineering Manager to introduce SLOs and error budgets.
- Build feedback loops: Establish structured, repeatable mechanisms for collecting qualitative and quantitative feedback from Platform Engineering's internal customers (Product Engineering teams).
- Introduce iterative delivery: Break down long-running projects into iterative milestones. Challenge perfectionism where it delays value.
- Measure and communicate ROI: Define and own a framework for measuring Platform ROI (developer hours saved, infrastructure savings, self-service adoption).
- Champion self-service: Identify opportunities to build golden paths and self-service tooling, reducing manual toil, improving developer experience, and freeing engineering capacity for high-value work.
- Be the translation layer: Act as the bridge between Platform Engineering and the wider business, making the department's priorities and progress visible, and articulating why they matter.
We're Looking For:
- Proven product management experience: ideally with exposure to platform, infrastructure, or developer tooling environments.
- Strong commercial instinct: you understand how platform decisions connect to business outcomes.
- A user-first mindset: applied to internal customers; you understand that software engineers are users too.
- Experience introducing product practices into teams or departments where they didn't previously exist.
- Data-driven prioritisation: you can define success metrics and interpret reliability data.
- Collaborative communication style: Effectively align engineering leaders and product peers. Demonstrate a proven ability to manage complex, cross-team deliverables for system upgrades, including planning, aligning stakeholders.
- Familiarity with agile delivery practices and iterative project management.
- Bonus points for experience with metrics: (DORA, DX Core 4, SPACE), incident management frameworks, developer experience (DevEx) tooling, or cloud infrastructure concepts.
Platform Product Manager New London employer: Capital on Tap
At Capital on Tap, we pride ourselves on being an innovative employer that empowers our employees to take ownership and make a real impact in the financial technology space. Our vibrant work culture fosters collaboration and creativity, while our London office offers a dynamic hybrid working environment that supports both personal and professional growth. With a commitment to developing cutting-edge solutions for small businesses, we provide unique opportunities for career advancement and the chance to be part of a rapidly scaling company that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Product Manager New London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Capital on Tap. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Platform Product Manager New London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Capital on Tap.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Capital on Tap's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Capital on Tap
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Capital on Tap.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Capital on Tap will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Capital on Tap employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
