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- Tasks: Support customers facing financial difficulties and manage complex arrears cases.
- Company: A growing fintech company in Manchester with a supportive work culture.
- Benefits: Salary of £37,000 to £40,000, health insurance, generous leave, and hybrid work options.
- Why this job: Make a real difference in people's lives while advancing your career in fintech.
- Qualifications: Over 5 years of collections experience in the Financial Services sector.
- Other info: Join a dynamic team and enjoy a positive work environment.
The predicted salary is between 37000 - 40000 £ per year.
A growing fintech company in Manchester seeks a Collections Specialist to support customers facing financial difficulties. You will engage with customers through various channels to address their arrears. The ideal candidate has over 5 years of collections experience in the Financial Services sector and is adept at managing complex cases.
This hybrid role offers a salary range of £37,000 to £40,000 plus benefits such as health insurance, generous leave, and a supportive work environment.
Senior Complex Arrears Specialist — Hybrid Collections in Manchester employer: Capital on Tap
Contact Detail:
Capital on Tap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Complex Arrears Specialist — Hybrid Collections in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Senior Complex Arrears Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your experience with complex cases and think of examples that showcase your skills. We want you to shine when discussing how you've helped customers facing financial difficulties in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace Senior Complex Arrears Specialist — Hybrid Collections in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in collections, especially any complex cases you've managed. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers in financial difficulties and how your background makes you the perfect fit for our team at StudySmarter.
Showcase Your Communication Skills: Since this role involves engaging with customers through various channels, make sure to demonstrate your strong communication skills in your application. We love candidates who can convey empathy and clarity in their writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Capital on Tap
✨Know Your Stuff
Make sure you brush up on your knowledge of collections processes and financial services. Be ready to discuss your experience with complex cases, as this role requires a solid understanding of how to navigate challenging situations.
✨Show Empathy
Since you'll be dealing with customers facing financial difficulties, it's crucial to demonstrate empathy during the interview. Share examples of how you've successfully supported customers in distress and how you approached those conversations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to manage difficult arrears cases and be prepared to explain your thought process and the outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to customer support or how they handle particularly challenging cases, which will demonstrate your enthusiasm for the position.
