Capital on Tap in Manchester is seeking a dedicated customer-accounts professional to manage repayment negotiations and tailor solutions. You will work across several channels and ensure compliance with GDPR, FCA, and FDCPA guidelines, while coordinating with internal teams to meet customer outcomes.
The role requires handling challenging conversations with empathy and delivering fair outcomes, with a hybrid work pattern (3 days in office, 2 from home) and a 37.5-hour week.
#J-18808-LjbffrHybrid Collections Negotiator – Fair Outcomes & Compliance in Manchester employer: Capital on Tap
At Capital on Tap, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our London-based team enjoys competitive benefits such as private healthcare, 28 days of holiday, and a dedicated learning budget to support professional growth. Join us to be part of a dynamic environment where your contributions directly impact our mission and success.
