Capital on Tap is seeking a Collections Officer for the Vulnerable Customer Team in Manchester. You will handle escalated calls from customers in financial difficulty, manage a portfolio of vulnerable clients, and work to meet metrics while upholding Treating Customers Fairly principles.
This role offers a 37.5-hour week with a hybrid pattern: 3 days in the office and 2 from home, initially fully office-based for the first 3 months.
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Empathetic Collections Specialist — Vulnerable Customers in Manchester employer: Capital On Tap
At Capital on Tap, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Associate Legal Counsel in our London office, you will benefit from a hybrid working model, competitive remuneration, and ample opportunities for professional growth within the rapidly evolving Fintech sector. Join us to be part of a collaborative team that values innovation and supports your career development in a meaningful way.
