At a Glance
- Tasks: Manage daily office operations and support onboarding and events in London and Brighton.
- Company: Join Capital on Tap, a leading financial platform for small businesses.
- Benefits: Enjoy private healthcare, 28 days holiday, and a dog-friendly office.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be the heartbeat of our offices and make a real impact on employee experiences.
- Qualifications: Strong organisational skills and a knack for problem-solving are essential.
The predicted salary is between 30000 - 40000 £ per year.
We’re Capital on Tap. Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform – not just a credit card company. We offer a best-in‑class business credit card, SME‑focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.
The Workplace Experience Coordinator will work primarily from our London office, with monthly travel to our Brighton office. You'll be the person who keeps these offices running, supporting new‑starter onboarding and company events.
Responsibilities- Own the day‑to‑day running of our London and Brighton offices – floor walks, facilities, supplies, and sorting problems before anyone has to ask.
- Be the first point of contact for office issues and manage relationships with building management and third‑party providers including Kitt and Knotel.
- Keep both offices stocked and compliant – from snack orders to health and safety checks.
- Support new‑starter onboarding so that first days feel seamless, not scrambled.
- Welcome visitors and candidates and make sure their experience reflects well on the business.
- Support company events, travel bookings, and day‑to‑day financial admin including invoice processing.
- Comfortable with basic financial admin – processing invoices and tracking spend.
- Able to travel to Brighton regularly, minimum monthly.
- Someone who notices what others miss and takes genuine pride in their environment.
- Strong organisational skills and the ability to manage multiple priorities without dropping anything.
- A confident communicator who is equally comfortable with employees, vendors, and senior stakeholders.
- Experience managing supplier relationships and resolving issues quickly, not just escalating them.
- Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
- Why Not Today: Fast is as slow as we go – speed and simplicity gives us a competitive advantage.
- Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
- Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
- Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Benefits- Private Healthcare including dental and optician services through Vitality.
- Worldwide travel insurance through Vitality.
- Anniversary Rewards (£250, £500, £750, 4‑week fully paid sabbatical).
- Salary Sacrifice Pension Scheme up to 7% match.
- Octopus EV Salary Sacrifice Scheme.
- 28 days holiday (plus bank holidays).
- Annual Learning and Wellbeing Budget.
- Enhanced Parental Leave.
- Cycle to Work Scheme.
- Season Ticket Loan.
- 6 free therapy sessions per year.
- Dog Friendly Offices.
- Free drinks and snacks in our offices.
We are fully focused on equality and believe in the diversity of race, gender, sexual orientation, religion, ethnicity, ability, national origin and all other characteristics that make us who we are. We want to be a place where a diverse mix of talented people can do their best work and feel included and authentic.
Workplace Experience Coordinator London employer: Capital on Tap
At Capital on Tap, we pride ourselves on being an exceptional employer that champions inclusivity and employee growth. Our London office offers a vibrant work culture with a focus on collaboration and innovation, complemented by a comprehensive benefits package including private healthcare, generous holiday allowance, and unique perks like dog-friendly offices. Join us to be part of a dynamic team dedicated to making a real difference for small businesses while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Coordinator London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read reviews, and see what employees are saying. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Workplace Experience Coordinator, you'll need to be confident when interacting with various stakeholders. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple priorities in the past. This could be anything from coordinating events to handling office supplies – just make sure it highlights your ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you understand if the role is right for you. Ask about their approach to onboarding new starters or how they handle office issues. And remember, apply through our website for the best chance!
We think you need these skills to ace Workplace Experience Coordinator London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who fits in with our vibrant culture.
Tailor Your Application:Make sure to tailor your application specifically for the Workplace Experience Coordinator role. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon and fluff; instead, focus on what makes you a great fit for the role and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Capital on Tap
✨Know the Company Inside Out
Before your interview, make sure you understand Capital on Tap's mission and values. Familiarise yourself with their products and services, especially how they support small businesses. This will show your genuine interest and help you connect your skills to their goals.
✨Showcase Your Organisational Skills
As a Workplace Experience Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed priorities or resolved issues quickly. Highlighting these skills will demonstrate that you're the right fit for keeping the offices running smoothly.
✨Be Ready to Communicate Confidently
You'll be interacting with various stakeholders, so practice articulating your thoughts clearly. Think of scenarios where you've had to communicate effectively with different people, whether it's employees, vendors, or management. This will help you convey your confidence during the interview.
✨Emphasise Your Problem-Solving Abilities
Capital on Tap values quick problem resolution. Prepare to discuss specific instances where you've identified issues and taken the initiative to solve them without escalating. This will showcase your proactive approach and align with their 'Just Pilot' philosophy.
