At a Glance
- Tasks: Manage office operations, support onboarding, and coordinate company events.
- Company: Join Capital on Tap, a fast-growing fintech revolutionising small business finance.
- Benefits: Enjoy private healthcare, 28 days holiday, and a fun office environment.
- Other info: Dog-friendly offices with arcade games and a vibrant culture.
- Why this job: Be the heartbeat of our offices and make a real impact on employee experience.
- Qualifications: Strong organisational skills and confident communication with all levels.
The predicted salary is between 30000 - 40000 £ per year.
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.
The Workplace Experience Coordinator will work primarily from our London office, with monthly travel to our Brighton office. You'll be the person who keeps these offices running, supporting with new starter onboarding and supporting company events.
What You’ll Be Doing
- Own the day-to-day running of our London and Brighton offices - floor walks, facilities, supplies, and sorting problems before anyone has to ask.
- Be the first point of contact for office issues and manage relationships with building management and third-party providers including Kitt and Knotel.
- Keep both offices stocked and compliant - from snack orders to health and safety checks.
- Support new starter onboarding so that first days feel seamless, not scrambled.
- Welcome visitors and candidates and make sure their experience reflects well on the business.
- Support company events, travel bookings, and day-to-day financial admin including invoice processing.
Our Values & Culture
- Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
- Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
- Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
- Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
- Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.
We’re Looking For
- Someone who notices what others miss and takes genuine pride in their environment.
- Strong organisational skills and the ability to manage multiple priorities without dropping anything.
- A confident communicator who is equally comfortable with employees, vendors, and senior stakeholders.
- Experience managing supplier relationships and resolving issues quickly, not just escalating them.
- Comfortable with basic financial admin - processing invoices and tracking spend.
- Able to travel to Brighton regularly, minimum monthly.
Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
- Private Healthcare including dental and opticians services through Vitality.
- Worldwide travel insurance through Vitality.
- Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical).
- Salary Sacrifice Pension Scheme up to 7% match.
- Octopus EV Salary Sacrifice Scheme.
- 28 days holiday (plus bank holidays).
- Annual Learning and Wellbeing Budget.
- Enhanced Parental Leave.
- Cycle to Work Scheme.
- Season Ticket Loan.
- 6 free therapy sessions per year.
- Dog Friendly Offices.
- Free drinks and snacks in our offices.
Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days).
Workplace Experience Coordinator in London employer: Capital on Tap
At Capital on Tap, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and inclusivity. Our London office is not just a place to work; it's a space where employees can thrive with perks like private healthcare, a dog-friendly environment, and a strong focus on personal development through our annual learning budget. Join us to be part of a dynamic team that values your contributions and supports your growth in the fast-paced fintech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Coordinator in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Workplace Experience Coordinator, you'll need to be confident when talking to different people. Try role-playing with a friend or family member to get comfortable with common interview questions.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or resolved issues quickly in the past. This will demonstrate that you can handle the day-to-day running of the office like a pro.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Workplace Experience Coordinator in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your writing. It helps us get a feel for how you'd fit into our vibrant culture.
Tailor Your Application:Make sure to tailor your application specifically for the Workplace Experience Coordinator role. Highlight your relevant skills and experiences that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what matters. This will help us quickly understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for both you and us. We can’t wait to hear from you!
How to prepare for a job interview at Capital on Tap
✨Know the Company Inside Out
Before your interview, make sure you understand Capital on Tap's mission and values. Familiarise yourself with their products and services, especially how they support small businesses. This will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Organisational Skills
As a Workplace Experience Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed priorities or resolved issues quickly. This will show that you're capable of handling the fast-paced environment they thrive in.
✨Be Ready to Communicate Confidently
You'll be the first point of contact for office issues, so practice articulating your thoughts clearly. Think about how you would handle different scenarios with employees, vendors, and senior stakeholders. Confidence in communication is key to making a great impression.
✨Embrace Feedback and Adaptability
Capital on Tap values feedback and adaptability. Be prepared to discuss how you've received constructive criticism in the past and how it helped you grow. Show that you're open to learning and can pivot when necessary, which aligns with their 'Just Pilot' value.
