At a Glance
- Tasks: Own and optimise onboarding journeys for new and existing customers in fintech.
- Company: Join Capital on Tap, a leading fintech platform with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a strong emphasis on innovation and compliance.
- Why this job: Make a real difference in customer experiences while working with a dynamic team.
- Qualifications: Experience in product management and a passion for enhancing user journeys.
The predicted salary is between 54000 - 66000 £ per year.
Capital on Tap is seeking a Product Manager to own end-to-end onboarding journeys across Credit and Banking for both new customers and existing customers cross-selling into new products.
Design and optimise flows from initial sign-up through to account activation.
You will map the full journey, including unhappy paths, and drive discovery to identify opportunities to improve onboarding.
Collaborate with engineers and designers to balance customer experience with architecture and compliance.
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Onboarding Product Manager – Fintech Platform in London employer: Capital On Tap
At Capital on Tap, we pride ourselves on being an excellent employer that values flexibility and work-life balance, especially for our Midnight Collections Specialists. With a supportive remote work culture complemented by quarterly office days in Cardiff, we offer comprehensive training and opportunities for professional growth, ensuring our employees feel empowered and engaged in their roles. Join us to be part of a dynamic team that prioritises compliance and fair outcomes while fostering a collaborative environment.
