At a Glance
- Tasks: Lead teams to combat financial crime and fraud while enhancing customer trust.
- Company: Join Capital on Tap, a fintech dedicated to supporting small businesses.
- Benefits: Competitive salary, professional growth opportunities, and a dynamic work environment.
- Other info: Work in a collaborative team and adapt to an ever-evolving industry.
- Why this job: Make a real impact in a fast-paced fintech and drive operational excellence.
- Qualifications: Extensive experience in financial crime operations and strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
We’re Capital on Tap 👋 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card. The FinCrime team within Customer Operations work from our Manchester Offices 3 days per week.
The Role 🚀 We are looking for a seasoned first-line operational leader in Financial Crime and Fraud to manage our first-line teams serving UK and US customers. This critical role is responsible for effective risk management, implementing and monitoring robust controls and leading multi-disciplinary teams. You will collaborate cross-functionally to ensure alignment across Capital on Tap driving best in class risk management and operational excellence.
- Build and lead high-performing teams prioritising professional growth, personal development, engagement, recognition and a shared sense of purpose.
- Review and improve financial crime fraud processes, procedures, systems, and controls to drive continuous enhancement, strengthen the control environment and enhance customer trust.
- Drive operational excellence by leveraging technology to streamline processes, mitigate risk and enhance the customer experience.
- Establish and monitor key performance indicators (KPI’s) to track performance and identify areas for improvement.
- Stay current on regulations, legislation, industry best practice, and innovation in financial crime risk.
- Manage financial crime and fraud operations in a fast-paced environment, adapting to constant changes and engaging cross-functional teams.
A senior leader with extensive experience in financial crime and fraud operations, specifically for business customers. A highly effective communicator with excellent leadership skills, capable of fostering effective interaction and collaboration with key stakeholders. A subject matter expert who has a deep understanding of financial crime and fraud regulatory and legal requirements with vast experience in conducting risk assessments and designing and testing mitigating controls. An excellent understanding of traditional and emerging financial products and their associated risks. A proven track record of successfully leading and managing high-performing teams within a fast-paced and dynamic environment. Analytical thinker with the ability to interpret complex data and implement evidence-based decisions. An adaptable, pragmatic and resilient leader with a hands-on approach to problem solving.
Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
Head of Fraud and Financial Crime Operations employer: Capital on Tap
At Capital on Tap, we pride ourselves on being an exceptional employer that champions the growth and development of our employees. Our Manchester office fosters a collaborative and dynamic work culture, where you will have the opportunity to lead high-performing teams while driving innovation in financial crime operations. With a strong focus on professional development, employee engagement, and a commitment to making a positive impact for small business owners, we offer a rewarding environment for those looking to advance their careers in the fintech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Fraud and Financial Crime Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Capital on Tap and understanding their mission. Be ready to discuss how your experience aligns with their goals in fraud and financial crime operations. Show them you’re not just another candidate!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led teams, managed risk, and improved processes in previous roles. This will help you stand out as a strong candidate for the Head of Fraud and Financial Crime Operations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Head of Fraud and Financial Crime Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Fraud and Financial Crime Operations. Highlight your experience in managing teams and implementing risk management strategies, as these are key for us at Capital on Tap.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your leadership skills and your understanding of financial crime regulations. We want to see your passion for making small business owners' lives easier.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Whether it’s improving processes or leading high-performing teams, we love to see how you’ve made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Capital on Tap
✨Know Your Stuff
Make sure you brush up on the latest regulations and best practices in financial crime and fraud. Capital on Tap is looking for someone who can demonstrate a deep understanding of these areas, so be ready to discuss your experience and insights.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead high-performing teams. Think about times when you've fostered collaboration or driven engagement within your team, as this role requires strong leadership and communication skills.
✨Be Data Savvy
Since the role involves interpreting complex data, come prepared with examples of how you've used data to make evidence-based decisions. This will show that you can handle the analytical side of the job effectively.
✨Adaptability is Key
Capital on Tap operates in a fast-paced environment, so be ready to discuss how you've adapted to changes in previous roles. Highlight your problem-solving skills and your hands-on approach to overcoming challenges.
