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- Tasks: Support customers by negotiating repayment plans and delivering tailored financial solutions.
- Company: Join Capital on Tap, a leading FinTech SME Solutions provider in Manchester.
- Benefits: Enjoy private healthcare, competitive salary, learning budget, and enhanced parental leave.
- Other info: Hybrid work model with a dynamic team and great career development opportunities.
- Why this job: Make a real difference in customers' financial journeys while growing your career.
- Qualifications: Strong communication skills and collections experience in financial services required.
The predicted salary is between 27000 - 34000 £ per year.
Capital on Tap is looking for a Customer Engagement Specialist in Manchester to support customers by negotiating repayment plans and delivering tailored financial solutions. The role requires strong communication skills and collections experience in financial services.
The position offers a hybrid work model with benefits including private healthcare, a competitive salary range of £27,000 – £34,000, and various perks like a learning budget and enhanced parental leave.
Collections Specialist – FinTech SME Solutions employer: Capital on Tap
Contact Detail:
Capital on Tap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Specialist – FinTech SME Solutions
✨Tip Number 1
Network like a pro! Reach out to people in the FinTech space, especially those who work at Capital on Tap. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Collections Specialist.
✨Tip Number 2
Prepare for the interview by practising your negotiation skills. Since the role involves negotiating repayment plans, think of scenarios where you’ve successfully navigated tough conversations. We want you to showcase your communication prowess!
✨Tip Number 3
Show off your collections experience! Be ready to discuss specific examples from your past roles that highlight your ability to deliver tailored financial solutions. This will help you stand out as the ideal candidate for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Collections Specialist – FinTech SME Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your collections experience and communication skills. We want to see how your background aligns with the role of a Collections Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers find tailored financial solutions. We love seeing genuine enthusiasm for the role, so let your personality come through.
Showcase Your Problem-Solving Skills: In the world of FinTech, problem-solving is key. When writing your application, include examples of how you've successfully negotiated repayment plans or resolved customer issues in the past. We want to know how you can make a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Capital on Tap
✨Know Your Numbers
As a Collections Specialist, you'll need to be comfortable discussing financial figures. Brush up on your knowledge of repayment plans and financial solutions relevant to the role. Be ready to share examples from your past experience where you successfully negotiated repayments.
✨Showcase Your Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might face with customers, focusing on how to handle objections and negotiate effectively.
✨Research Capital on Tap
Familiarise yourself with Capital on Tap’s services and values. Understanding their approach to customer engagement will help you tailor your answers during the interview. Mention specific products or initiatives that resonate with you to show your genuine interest.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and the hybrid work model. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.