At a Glance
- Tasks: Manage office operations and support onboarding and events in Cardiff and Manchester.
- Company: Join Capital on Tap, a fast-growing fintech revolutionising small business finance.
- Benefits: Enjoy perks like private healthcare, 28 days holiday, and a dog-friendly office.
- Other info: Dynamic work environment with fun amenities like a pool table and arcade machine.
- Why this job: Be the heartbeat of our offices and make a real impact on employee experiences.
- Qualifications: Strong organisational skills and confident communication with diverse stakeholders.
The predicted salary is between 30000 - 40000 £ per year.
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.
The Workplace Experience Coordinator will work primarily from our Cardiff office, with monthly travel to our Manchester office. You'll be the person who keeps these offices running, supporting with new starter onboarding and supporting company events.
What You’ll Be Doing
- Own the day-to-day running of our Cardiff and Manchester offices - floor walks, facilities, supplies, and sorting problems before anyone has to ask.
- Be the first point of contact for office issues and manage relationships with building management and third-party providers.
- Keep both offices stocked and compliant - from snack orders to health and safety checks.
- Support new starter onboarding so that first days feel seamless, not scrambled.
- Welcome visitors and candidates and make sure their experience reflects well on the business.
- Support company events, travel bookings, and day-to-day financial admin including invoice processing.
Our Values & Culture
- Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
- Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
- Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
- Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
- Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.
We’re Looking For
- Someone who notices what others miss and takes genuine pride in their environment.
- Strong organisational skills and the ability to manage multiple priorities without dropping anything.
- A confident communicator who is equally comfortable with employees, vendors, and senior stakeholders.
- Experience managing supplier relationships and resolving issues quickly, not just escalating them.
- Comfortable with basic financial admin - processing invoices and tracking spend.
- Able to travel to Brighton regularly, minimum monthly.
Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
- Private Healthcare including dental and opticians services through Vitality.
- Worldwide travel insurance through Vitality.
- Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical).
- Salary Sacrifice Pension Scheme up to 7% match.
- Octopus EV Salary Sacrifice Scheme.
- 28 days holiday (plus bank holidays).
- Annual Learning and Wellbeing Budget.
- Enhanced Parental Leave.
- Cycle to Work Scheme.
- Season Ticket Loan.
- 6 free therapy sessions per year.
- Dog Friendly Offices.
- Free drinks and snacks in our offices.
Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days).
Workplace Experience Coordinator in Cardiff employer: Capital on Tap
At Capital on Tap, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Cardiff office that fosters innovation and collaboration. With a focus on employee growth, we provide extensive benefits including private healthcare, generous holiday allowances, and a supportive environment where feedback is encouraged. Join us to be part of a dynamic team that values inclusivity and creativity while making a meaningful impact in the fintech space.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Coordinator in Cardiff
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Workplace Experience Coordinator, you'll need to be confident when talking to different people. Try role-playing with a friend or family member to get comfortable with common interview questions and scenarios.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or resolved issues in the past. This will demonstrate that you can handle the day-to-day running of the offices without breaking a sweat.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in making a good impression. Plus, it shows that you're proactive and really keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Workplace Experience Coordinator in Cardiff
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about the opportunity to be a part of our team and contribute to our mission.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Workplace Experience Coordinator role. We want to see how you can bring value to our Cardiff and Manchester offices!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for someone who can manage multiple priorities efficiently!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Capital on Tap
✨Know the Company Inside Out
Before your interview, make sure you understand Capital on Tap's mission and values. Familiarise yourself with their products and services, especially how they support small businesses. This will show that you're genuinely interested and can align with their goals.
✨Showcase Your Organisational Skills
As a Workplace Experience Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed priorities or resolved issues quickly. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready to Communicate Confidently
You'll be interacting with various stakeholders, so practice articulating your thoughts clearly. Think of scenarios where you've had to communicate effectively with different people, whether it's employees, vendors, or senior management. This will highlight your confidence and adaptability.
✨Prepare for Practical Questions
Expect questions about handling office supplies, managing relationships with third-party providers, and onboarding new starters. Think through how you would approach these tasks and be ready to share your strategies. This will show that you’re proactive and solution-oriented.
