At a Glance
- Tasks: Engage with customers and manage complex arrears cases to support collections.
- Company: Capital On Tap, a dynamic financial services company based in Cardiff.
- Benefits: Competitive salary, private healthcare, and an annual learning budget.
- Other info: Join an inclusive workplace where everyone can thrive and grow.
- Why this job: Make a real difference by ensuring fair outcomes for customers in a supportive environment.
- Qualifications: Significant experience in collections within the financial services sector.
The predicted salary is between 37000 - 40000 £ per year.
Capital On Tap, based in Cardiff, is seeking a skilled team member to support collections by engaging with customers and managing complex arrears cases.
The ideal candidate will have significant experience in collections within the financial services sector, with a focus on ensuring fair outcomes for customers.
Benefits include a competitive salary ranging from £37,000 to £40,000, private healthcare, and an annual learning budget.
Join us in fostering an inclusive workplace where everyone can thrive.
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We think you need these skills to ace Senior Complex Arrears & Escalations Specialist in Cardiff
Collections Experience
Customer Engagement
Complex Arrears Management
Financial Services Knowledge
Fair Outcome Focus
Communication Skills
Problem-Solving Skills
