At a Glance
- Tasks: Lead and coach a team to enhance customer-focused collections strategies.
- Company: Join Capital on Tap, a dynamic company in Cardiff with a supportive culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborate across UK and US markets in a fast-paced environment.
- Why this job: Make a real difference in customer outcomes while leading a passionate team.
- Qualifications: Experience in collections leadership and strong regulatory knowledge required.
The predicted salary is between 58500 - 71500 £ per year.
Capital on Tap in Cardiff is hiring a Senior Collections Team Leader to shape a supportive, customer-focused culture.
You’ll coach a team of Team Leaders and front-line staff and work with the Head of Collections on initiatives that improve customer outcomes.
The role involves multi-channel, cross-border work with UK and US customers, strong regulatory knowledge, and a focus on fair outcomes.
Hybrid working after an initial office-based start is offered.
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Senior Collections Leader – Hybrid, UK/US (Multi-Channel) in Cardiff employer: Capital On Tap
At Capital on Tap, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Associate Legal Counsel in our London office, you will benefit from a hybrid working model, competitive remuneration, and ample opportunities for professional growth within the rapidly evolving Fintech sector. Join us to be part of a collaborative team that values innovation and supports your career development in a meaningful way.
