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- Tasks: Support onboarding by completing KYC and KYB checks efficiently.
- Company: Join Capital on Tap, a fintech helping small businesses thrive.
- Benefits: Enjoy private healthcare, 28 days holiday, and a fun office environment.
- Why this job: Make a real impact in a fast-paced, innovative team.
- Qualifications: Experience in KYC/KYB checks and strong communication skills required.
- Other info: Dynamic workplace with opportunities for growth and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
We’re Capital on Tap. Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.
The Financial Crime team consists of 62 people globally. They are responsible for ensuring that Capital on Tap meets its regulatory obligations in relation to all things AML and CTF.
What You’ll Be Doing
- Support the Onboarding Journey: Complete KYC and KYB checks across our product range accurately and efficiently.
- Effective Screening: Review PEPs, Sanctions, and Adverse Media alerts, identifying potential risks and escalating complex hits for Enhanced Due Diligence (EDD).
- Clear Communication: Handle "grey area" cases by gathering necessary information and seeking guidance from senior team members.
- Proactive Learning: Contribute ideas to the team on how we can make our checks more efficient for customers.
- Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
- Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
- Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
- Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
- Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.
Proven FinCrime Foundation: Previous experience conducting KYC/KYB checks, with a solid grasp of how to identify PEPs, Sanctions, and Adverse Media hits.
Operational Experience: A background working in a regulated financial services environment, ideally across a range of different customer or product types.
Customer-Centric Compliance: Experience managing the balance between gathering necessary due diligence and maintaining a smooth, professional journey for the customer.
Effective Communication: Proven ability to communicate with customers or internal stakeholders to request information or explain compliance requirements clearly and professionally.
Product Adaptability: Comfortable navigating multiple internal systems and adapting to different risk appetites across a diverse multi-product landscape.
Growth Mindset: A proactive approach to learning new regulatory updates and a willingness to suggest process improvements to the wider team.
Shift Patterns:
- Mon-Fri, 9-5.30pm, 3 days a week in the office (core)
- Mon-Fri, 12-8.30pm, 3 days a week in the office (evenings)
- Fri-Mon, 9-7.30pm one day, 9-7pm the other three, either Friday or Monday in the office (weekends)
Stage 1: 30 minute screening call with a Talent Partner
Stage 2: take home task
Stage 3: 60 minute interview with a Team Leader in FinCrime
Diversity & Inclusion: We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Great Work Deserves Great Perks: We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure.
🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🚘 Octopus EV Salary Sacrifice Scheme
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices
If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days).
At Capital on Tap we are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, ability, national origin and all the other characteristics that make us who we are. We want to be a place where a diverse mix of talented people want to come and do their best work and most importantly feel included and that they can be their authentic selves.
Onboarding Analyst Cardiff employer: Capital on Tap
Contact Detail:
Capital on Tap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Analyst Cardiff
✨Tip Number 1
Get to know the company! Before your interview, dive into Capital on Tap's mission and values. This will help you connect your skills to what they care about, showing you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to KYC/KYB checks and compliance. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your proactive side! Think of a few ideas on how to improve their onboarding process or compliance checks. Bringing fresh ideas to the table can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar!
We think you need these skills to ace Onboarding Analyst Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Onboarding Analyst role. Highlight your experience with KYC and KYB checks, and show us how you can contribute to our mission of helping small businesses.
Show Off Your Communication Skills: Since clear communication is key in this role, give examples in your application of how you've effectively communicated with customers or stakeholders in the past. We want to see that you can handle those 'grey area' cases like a pro!
Demonstrate Your Growth Mindset: We love candidates who are eager to learn and improve. Mention any recent regulatory updates you've learned about or suggest ways you think we could enhance our onboarding process. Show us you're proactive!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we aim to get back to you within 3 working days!
How to prepare for a job interview at Capital on Tap
✨Know Your KYC and KYB
Make sure you brush up on your knowledge of KYC (Know Your Customer) and KYB (Know Your Business) processes. Familiarise yourself with how to conduct these checks effectively, as well as the importance of identifying PEPs, sanctions, and adverse media alerts. This will show that you're not just interested in the role but also understand its core responsibilities.
✨Communicate Clearly
During the interview, practice clear and concise communication. Be prepared to explain complex compliance requirements in a straightforward manner. This is crucial for the Onboarding Analyst role, where you'll need to handle grey area cases and interact with both customers and internal stakeholders.
✨Show Your Proactive Side
Capital on Tap values a growth mindset and proactive learning. Think of examples from your past experiences where you've suggested process improvements or adapted to new regulations. This will demonstrate your willingness to contribute ideas and enhance efficiency within the team.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle real-life situations. Prepare by thinking through potential challenges you might face in the role and how you would approach them. This will help you showcase your operational experience and customer-centric compliance approach.