Capital on Tap in Cardiff is seeking a Collections Officer to join our Specialist Support team. You will handle vulnerable customers in arrears with empathy and professionalism, conducting detailed reviews of accounts and documentation to tailor support.
You will work 37.5 hours per week, with 3 days in the office and 2 from home, starting fully office-based for the first 3 months, and collaborate with other departments to drive fair outcomes and strong customer outcomes.
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Impact-Driven Collections Specialist – Vulnerable Customers in Cardiff employer: Capital On Tap
At Capital on Tap, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Associate Legal Counsel in our London office, you will benefit from a hybrid working model, competitive remuneration, and ample opportunities for professional growth within the rapidly evolving Fintech sector. Join us to be part of a collaborative team that values innovation and supports your career development in a meaningful way.
