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- Tasks: Lead QA testing and ensure compliance with FCA standards while mentoring your team.
- Company: Join Capital on Tap, a fintech helping small businesses thrive globally.
- Benefits: Enjoy private healthcare, 28 days holiday, and a dog-friendly office environment.
- Why this job: Make a real impact in a fast-paced fintech and grow your career.
- Qualifications: Experience in QA or Customer Insights and strong leadership skills required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We’re Capital on Tap 👋 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Cardiff | Hybrid - 3 days per week in the office
What You’ll Be Doing
- Lead QA and Outcome testing – designing and overseeing robust test programs that evaluate quality, compliance and accuracy.
- Ensure all Assurance activities align with FCA standards, particularly around Consumer Duty and operational resilience.
- Provide the raw data and technical findings that allow the team to conduct deep-dive Root Cause Analysis.
- Manage, mentor and develop people in the team, with a focus on attention to detail and technical excellence.
- Translate technical assurance findings into clear risk assessments for senior management.
- Continuously refine the assurance framework to adapt to new product launches, feature updates, and evolving regulatory landscapes.
Experience in Insights or Assurance: Proven experience in a Customer Insights, Root Cause Analysis, or Quality Assurance / Outcome Testing management role.
Leadership Skills: Experience supporting or mentoring Team Leads, with the ability to guide teams through complex problem-solving methodologies.
Regulatory Fluency: A deep understanding of the FCA Handbook and the ability to apply regulatory requirements to practical business processes.
AI & Automation Literacy: Interest in evolving assurance frameworks for AI-powered testing, ensuring they remain compliant and unbiased, whilst maintaining efficiency, scalability and flexibility.
Stage Process
- Stage 1: 30 minute call with a Talent Partner
- Stage 2: 60 minute interview with Head of Customer Insights (virtual or in person)
- Stage 3: 60 minute interview with other senior stakeholders - looking at how you would work with them (virtual or in person)
Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Benefits
- Private Healthcare including dental and opticians services through Vitality
- Worldwide travel insurance through Vitality
- Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
- Salary Sacrifice Pension Scheme up to 7% match
- Octopus EV Salary Sacrifice Scheme
- 28 days holiday (plus bank holidays)
- Annual Learning and Wellbeing Budget
- Enhanced Parental Leave
- Cycle to Work Scheme
- Season Ticket Loan
- 6 free therapy sessions per year
- Dog Friendly Offices
- Free drinks and snacks in our offices
Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days).
At Capital on Tap we are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, ability, national origin and all the other characteristics that make us who we are. We want to be a place where a diverse mix of talented people want to come and do their best work and most importantly feel included and that they can be their authentic selves.
First Line Assurance Manager New Cardiff employer: Capital on Tap
Contact Detail:
Capital on Tap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Assurance Manager New Cardiff
✨Tip Number 1
Get to know the company inside out! Research Capital on Tap's mission, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your interview skills with a mate or in front of the mirror. Focus on articulating your experience in QA and how it aligns with their needs. Confidence is key, so make sure you can talk about your achievements clearly!
✨Tip Number 3
Prepare some thoughtful questions to ask during your interviews. This shows you're engaged and helps you figure out if the role is right for you. Think about what you want to know about the team dynamics or the company's future plans.
✨Tip Number 4
Don't forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re proactive and really keen on the role.
We think you need these skills to ace First Line Assurance Manager New Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the First Line Assurance Manager role. Highlight your experience in QA, compliance, and leadership, as these are key aspects of what we’re looking for.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that align with the responsibilities mentioned in the job description. We want to see how you’ve tackled challenges and achieved results.
Be Authentic: We value authenticity, so let your personality shine through in your application. Share your passion for helping small businesses and how you can contribute to our mission at Capital on Tap.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Capital on Tap
✨Know Your Stuff
Make sure you brush up on the FCA Handbook and understand how it applies to quality assurance. Being able to discuss regulatory requirements confidently will show that you're serious about the role and can navigate complex compliance landscapes.
✨Showcase Your Leadership Skills
Prepare examples of how you've mentored or developed team members in previous roles. Capital on Tap values leadership, so be ready to discuss your approach to guiding teams through problem-solving and ensuring technical excellence.
✨Be Ready for Technical Questions
Expect questions around Root Cause Analysis and Outcome Testing. Think of specific scenarios where you've successfully implemented these processes and be prepared to explain your thought process clearly and concisely.
✨Embrace the Company Culture
Familiarise yourself with Capital on Tap's values like speed, simplicity, and inclusivity. During the interview, demonstrate how your personal values align with theirs, and share how you can contribute to a positive team environment.
