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- Tasks: Negotiate repayment plans and manage customer financial arrears in a dynamic environment.
- Company: Join a leading financial services firm with a focus on growth and employee well-being.
- Benefits: Enjoy private healthcare and an annual learning budget to boost your skills.
- Why this job: Make a real difference by helping customers while advancing your career.
- Qualifications: At least 1 year of collections experience and strong conflict resolution skills.
- Other info: Hybrid role with flexible working hours and great career progression opportunities.
The predicted salary is between 27000 - 35000 £ per year.
A financial services firm is seeking a Collections Specialist to negotiate repayment plans and manage customer financial arrears. The ideal candidate will have at least 1 year of collections experience and strong conflict resolution skills. This hybrid role requires 37.5 hours work per week with a salary range of £27,000 - £35,000, depending on experience. Benefits include private healthcare and annual learning budgets.
Collections Specialist - Hybrid Role with Growth & Perks in Cardiff employer: Capital on Tap
Contact Detail:
Capital on Tap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Specialist - Hybrid Role with Growth & Perks in Cardiff
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! Since this role involves negotiating repayment plans, try role-playing scenarios with a friend or family member. The more comfortable you are, the better you'll perform in interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it’s the best way to ensure your application gets the attention it deserves.
We think you need these skills to ace Collections Specialist - Hybrid Role with Growth & Perks in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your collections experience and conflict resolution skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Collections Specialist role. Share specific examples of how you've successfully managed customer financial arrears in the past.
Showcase Your Communication Skills: As a Collections Specialist, strong communication is key. In your application, demonstrate your ability to negotiate and resolve conflicts effectively. We love seeing candidates who can articulate their thoughts clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Capital on Tap
✨Know Your Numbers
Before the interview, brush up on your knowledge of collections metrics and repayment plans. Being able to discuss specific figures or success stories from your previous experience will show that you understand the financial side of the role.
✨Conflict Resolution Scenarios
Prepare for questions about conflict resolution by thinking of real-life examples where you successfully negotiated with a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Research the Company Culture
Take some time to research the financial services firm’s culture and values. Understanding their approach to customer service and collections can help you tailor your responses and demonstrate that you’re a good fit for their team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the growth opportunities within the role or how the company supports its employees' learning budgets. This shows your interest in long-term development and commitment to the position.
