Collections Specialist — Hybrid (Fintech) in Cardiff

Collections Specialist — Hybrid (Fintech) in Cardiff

Cardiff Full-Time 27000 - 34000 £ / year (est.) No working from home possible
Capital on Tap

At a Glance

  • Tasks: Negotiate repayment plans and analyse customer financial situations.
  • Company: Leading fintech company based in Cardiff with a mission to support small businesses.
  • Benefits: Salary between £27,000 to £34,000, private healthcare, and enhanced parental leave.
  • Other info: Hybrid work model offering flexibility and growth opportunities.
  • Why this job: Make a real difference by helping small businesses thrive in a dynamic environment.
  • Qualifications: Collections experience in financial services and strong communication skills.

The predicted salary is between 27000 - 34000 £ per year.

A leading fintech company based in Cardiff is seeking a Collections Specialist to negotiate repayment plans and analyze financial situations of customers. The ideal candidate has collections experience in financial services and strong communication skills to handle challenging interactions.

This full-time position offers a salary ranging from £27,000 to £34,000 depending on experience, alongside excellent benefits including private healthcare and enhanced parental leave.

Join us to help small businesses thrive!

Collections Specialist — Hybrid (Fintech) in Cardiff employer: Capital on Tap

At Capital on Tap, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our London-based team enjoys competitive benefits such as private healthcare, 28 days of holiday, and a dedicated learning budget to support professional growth. Join us to be part of a dynamic environment where your contributions directly impact our mission and success.

Capital on Tap

Contact Details:

Capital on Tap Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Collections Specialist — Hybrid (Fintech) in Cardiff

Tip Number 1

Network like a pro! Reach out to your connections in the fintech world and let them know you're on the hunt for a Collections Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those tricky interview questions! Brush up on your negotiation skills and think of examples from your past collections experience that showcase your ability to handle challenging interactions. We want to see how you can help small businesses thrive!

Tip Number 3

Don’t forget to research the company! Familiarise yourself with their values and mission, especially how they support small businesses. This will not only help you tailor your responses but also show your genuine interest in the role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!

We think you need these skills to ace Collections Specialist — Hybrid (Fintech) in Cardiff

Collections Experience
Financial Analysis
Negotiation Skills
Communication Skills
Problem-Solving Skills
Customer Service Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your collections experience in financial services. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping small businesses thrive and how your strong communication skills can make a difference in challenging interactions.

Showcase Your Negotiation Skills:As a Collections Specialist, negotiation is key. In your application, give examples of how you've successfully negotiated repayment plans or resolved difficult situations in the past. We love seeing real-life examples!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Capital on Tap

Know Your Numbers

As a Collections Specialist, you'll be dealing with financial situations daily. Brush up on your knowledge of repayment plans and financial analysis. Be ready to discuss specific examples from your past experience where you successfully negotiated repayment terms.

Master the Art of Communication

Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. Consider role-playing challenging interactions with a friend or family member to prepare for tough questions during the interview.

Research the Company

Familiarise yourself with the fintech landscape and the specific company you're interviewing with. Understand their mission to help small businesses thrive and think about how your skills can contribute to that goal. This will show your genuine interest and alignment with their values.

Prepare Questions

Interviews are a two-way street! Prepare insightful questions about the company's approach to collections and how they support their employees. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.