Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Business Operations Associate, driving key projects and enhancing customer experiences.
- Company: Capital on Tap helps small businesses thrive with innovative credit solutions and a supportive culture.
- Benefits: Enjoy hybrid work, private healthcare, 28 days holiday, and fun office perks like games and snacks.
- Why this job: Be part of a dynamic team, solve real problems, and make a tangible impact in a growing fintech.
- Qualifications: We're looking for self-starters with strong organisational skills and a passion for automation and tech.
- Other info: Diversity is key here; we celebrate authenticity and inclusivity in our workplace.
The predicted salary is between 28800 - 43200 £ per year.
We’re Capital on Tap
Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.
Why Join Us?
We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment.
This is a Hybrid role, the Business Operations team work from our London (Moorgate) Offices 3 days per week.
Business Operations at Capital on Tap
Business Operations sit at the heart of the major projects within Capital on Tap and we split our time between lending firepower to major strategic projects, collaborating with other teams to improve processes and smooth workflows, and working proactively on pilots to improve the customer experience.
The Role at Capital on Tap
We\’re looking for a Business Operations Associate to join Capital on Tap. You’ll be at the core of major company projects. Your main objectives will be to promote operational excellence with a focus on the customer experience, become an expert on our systems, and get involved in strategic, growth-focused projects such as new product feature launches.
What You\’ll Be Doing
Your duties will include:
- Leading prospective vendors and partners through the onboarding process by partnering with the Vendor Management team.
- Taking ownership of the due diligence refresh project to ensure documentation is accurate and compliant with audits.
- Analysing customer journeys, gathering feedback, and running pilots to improve user experience.
- Owning relationships with both partners and internal project stakeholders.
- Contributing to strategic initiatives like contract analysis, vendor optimisation, and regular reporting to support decision-making.
- Your first project will involve partnering with our Vendor Management team to lead prospective vendors and partners through the onboarding process, acting as a central point of contact across business and compliance teams. You will also take ownership of the due diligence refresh project, ensuring documentation accuracy and audit compliance. This project offers the opportunity to streamline processes and build strong relationships across all divisions, requiring a self-starter with exceptional organisational skills and the ability to adapt in a fast-paced, dynamic environment.
- You’ll support a range of strategic initiatives, including contract analysis, supporting contract renewals, identifying vendor optimisation opportunities, enhancing vendor management processes, and contributing to regular reporting and insights to support decision-making.
- Hands-on Problem Solver: You\’re comfortable with manual tasks to gain a deep understanding, then using that knowledge to create effective AI and automation solutions.
- Agile & Resourceful: You\’re an action-oriented person who can quickly grasp new concepts and figure things out on the go.
- Automation Enthusiast: You have a genuine interest in automating processes and eliminating operational friction.
- Adaptable: You can easily switch between collaborating with a team and independently leading initiatives.
- Tech Savvy: You\’re proficient in Microsoft Office/Google Workspace, especially Excel or Sheets.
Nice to have skills:
- Experience with data analysis tools like SQL, Looker or Power BI.
Diversity & Inclusion We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices
Check out more of our benefits, values and mission here .
Interview Process
First stage: 30-minute introductory and values video call with a Talent Partner.
Second stage: 45-minute CV overview video call with the line manager for this role.
Final stage: A 60-minute assessment with the line manager and team manager.
Excited to work here? Apply!
If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
Create a Job Alert
Interested in building your career at Capital on Tap? Get future opportunities sent straight to your email.
Apply for this job
*
indicates a required field
First Name *
Last Name *
Email *
Phone
Resume/CV
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile
How did you hear about this job? *
What are your salary expectations for your next role? *
What\’s your notice period? *
Do you currently live in the UK? * Select…
Do you require Visa Sponsorship to work in the UK? * Select…
Keeping your data safe is really important to us * * Select…
I would like to be considered for any relevant future roles. Select…
UK DE&I Data
At Capital on Tap we are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, ability, national origin and all the other characteristics that make us who we are. We want to be a place where a diverse mix of talented people want to come and do their best work and most importantly feel included and that they can be their authentic selves.
In order to remain committed to our goal, we need to analyse and identify where we need to take steps to make positive impact. The first step in this process is gathering anonymous data on our candidates. We would encourage you to help us by filling in the form below.
All of the questions we ask are optional and will not affect your application. You don\’t have to share this with us and we won\’t consider it as part of your application. If you choose not to share this info, it won\’t impact your application in any way.
What gender do you identify with Select…
What is your age? Select…
What is your ethnicity? Select…
Do you consider yourself to have a disability or health condition? Select…
#J-18808-Ljbffr
Business Operations Associate New London employer: Capital on Tap
Contact Detail:
Capital on Tap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Associate New London
✨Tip Number 1
Familiarise yourself with Capital on Tap's mission and values. Understanding their commitment to helping small businesses will allow you to align your answers during interviews with their core objectives, showcasing your enthusiasm for their work.
✨Tip Number 2
Research the specific tools and technologies mentioned in the job description, such as Microsoft Office, Google Workspace, and any data analysis tools like SQL or Power BI. Being able to discuss your experience with these tools can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've previously improved processes or enhanced customer experiences in past roles. This will demonstrate your problem-solving skills and your ability to contribute to operational excellence, which is a key focus for the Business Operations Associate role.
✨Tip Number 4
Network with current or former employees of Capital on Tap through platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Business Operations Associate New London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Operations Associate role. Focus on your problem-solving abilities, organisational skills, and any experience with vendor management or process improvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific projects or initiatives at Capital on Tap that resonate with you and explain how your background makes you a great fit for their team.
Highlight Technical Skills: Since the role requires proficiency in Microsoft Office/Google Workspace, especially Excel or Sheets, be sure to mention your technical skills clearly. If you have experience with data analysis tools like SQL or Power BI, include that as well.
Showcase Adaptability: In your application, provide examples of how you've successfully adapted to fast-paced environments or taken ownership of projects. This will demonstrate your ability to thrive in the dynamic setting at Capital on Tap.
How to prepare for a job interview at Capital on Tap
✨Understand the Company Mission
Before your interview, make sure you understand Capital on Tap's mission to help small business owners. Familiarise yourself with their products and how they aim to improve customer experience. This will show your genuine interest in the role and alignment with their values.
✨Demonstrate Problem-Solving Skills
As a Business Operations Associate, you'll need to be a hands-on problem solver. Prepare examples from your past experiences where you've successfully tackled challenges or improved processes. Highlight your ability to think critically and adapt quickly in dynamic environments.
✨Showcase Your Tech Savviness
Since the role requires proficiency in Microsoft Office/Google Workspace, especially Excel or Sheets, be ready to discuss your experience with these tools. If you have experience with data analysis tools like SQL or Power BI, mention that too, as it could set you apart from other candidates.
✨Prepare for Team Collaboration Questions
Given the collaborative nature of the role, expect questions about teamwork and communication. Think of specific instances where you've worked effectively with others, particularly in cross-functional teams. Emphasise your adaptability and how you can switch between leading initiatives and collaborating with a team.
