Associate Product Manager New London

We’re Capital on Tap
Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.

Why Join Us?
We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment.

This is a Hybrid role, the Product team works from our London (Shoreditch) Offices at least 3 days per week.

What You’ll Be Doing

We are seeking an Associate Product Manager to join our Internal Core Systems (ICS) team, specifically focusing on our Credit, Transactions, and Collections Systems. This team handles competing priorities by a wide range of stakeholders, and is responsible for our core credit ledger, as well as 3rd party integrations and optimisations within our internal systems. You’ll report to our Product Manager, who has extensive experience managing complex internal systems and integrations. Your role will involve optimising critical business processes, managing new key integrations for our Collections team, and driving efficiency improvements to enhance both customer and internal user experiences.

• Delivering impactful product initiatives of our Credit product, improving internal operations, and enhancing AI and automation capabilities.
• Analysing data and system performance metrics to make informed decisions, ensuring process improvements align with business objectives.
• Managing relationships with third-party vendors that provide essential integrations for our teams and customers, ensuring we leverage the best tools and services.
• Shaping the roadmap and strategy for Credit, Transactions, and Collections Systems in collaboration with the Product Manager.
• Enhancing system reliability and operational efficiency , ensuring our internal platforms support the company\’s growth and evolving needs.
• Driving key initiatives such as Kubernetes migrations, Arrangements Logic, and third-party integrations like Stannp and Flexys.

You’ll Need To Be Comfortable

• Solving complex internal system challenges and identifying creative solutions that balance efficiency and scalability.
• Communicating effectively with engineers to provide clear product requirements and system context.
• Taking ownership of your domain , developing deep expertise in internal systems, integrations, and our Collections teams, and being accountable to cross-functional stakeholders.
• Understanding system dependencies and ensuring seamless integrations between internal and third-party tools.
• Leveraging data and insights to prioritise impactful changes and drive continuous improvement.
• Working closely with design and engineering teams to ensure user-friendly and future-proofed system enhancements.
• Balancing priorities and managing scope creep , ensuring focus on the most impactful work.
• A problem-solver with a strong analytical mindset , comfortable working in complex internal system environments.
• Someone with experience in managing multi-stakeholder projects involving critical business operations and backend system improvements.
• A commercially minded individual who understands the impact of system efficiencies on the overall business.
• A proactive, data-driven self-starter , eager to learn and optimise internal systems for better performance.
• An excellent communicator and collaborator , able to work effectively across teams, including engineering, operations, and compliance.

This role is critical in scaling our internal systems to support business growth while maintaining operational excellence. If you’re excited about improving internal systems and driving impactful change, we’d love to hear from you!

Diversity & Inclusion
We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks

We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

• Private Healthcare including dental and optician services through Vitality
• Worldwide travel insurance through Vitality
• Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
• Salary Sacrifice Pension Scheme up to 7% match
• 28 days holiday (plus bank holidays)
• Annual Learning and Wellbeing Budget
• Enhanced Parental Leave
• Cycle to Work Scheme
• Season Ticket Loan
• 6 free therapy sessions per year
• Dog Friendly Offices
• Free drinks and snacks in our offices

Excited to work here? Apply!
If you’d like to progress your career within our fast-growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

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