At a Glance
- Tasks: Design and maintain monitoring solutions to ensure system reliability and performance.
- Company: Join a fintech transforming global equity capital markets with innovative technology.
- Benefits: Unlimited PTO, comprehensive benefits, equity options, and continuous learning opportunities.
- Other info: Dynamic team culture focused on innovation, collaboration, and personal growth.
- Why this job: Make a real impact in capital markets while working with cutting-edge technologies.
- Qualifications: Experience as an SRE, strong programming skills, and proficiency in observability tools.
The predicted salary is between 60000 - 80000 £ per year.
Capital Markets Gateway LLC (CMG) is a capital markets-focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy-side and sell-side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world’s most prestigious financial institutions. The CMG platform is currently relied upon by nearly 150 buy-side firms representing $40 trillion in AUM and 22 global investment banks.
CMG is looking for a Site Reliability Engineer (SRE) with a strong focus on monitoring, observability, and alerting to ensure the reliability, performance, and scalability of our infrastructure and applications. You will be responsible for designing, implementing, and maintaining monitoring solutions to provide visibility into system health and performance, proactively detect anomalies, and reduce incident response time.
The CMG engineering team consists of domain experts who work collaboratively within a culture of cross-domain knowledge sharing. We value engineers who are passionate about modern technologies and best practices. Our engineers are encouraged to challenge the status quo and are constantly seeking improvement and efficiency in our code-base and platform. CMG engineers are empowered to explore solutions using bleeding edge technologies such as AI and bring recommendations to the table. We are in a period of making impactful engineering decisions. As part of our process, we believe in taking the time for research and prototyping - this is critical in making the right decisions. Given the experience of our team, we have naturally adopted best practices from local development, through code review and into production rollouts. Besides the standard pull requests, test automation, code coverage tracking, containerization, and one-click deployments we are constantly reviewing these foundational components to develop new best practices.
Responsibilities
- Monitoring & Observability
- Design, implement, and maintain monitoring and observability solutions using tools like Prometheus, Grafana Stack (Loki/Grafana/Tempo/Alert Manager), Datadog, and OpenTelemetry.
- Define and implement SLOs, SLIs, and error budgets to measure system reliability.
- Develop and optimize dashboards, alerts, and reports for system performance and business metrics.
- Alerting & Incident Management
- Design actionable alerting strategies to minimize noise and improve MTTR.
- Integrate alerting systems with Jira.
- Establish and refine runbooks for on-call teams to handle alerts efficiently.
- Empower teams to ensure observability coverage and incident response practices.
- Performance Optimization
- Analyze system performance metrics, identify bottlenecks, and implement optimizations to improve system efficiency, scalability, and cost-effectiveness.
- Help conduct load testing and capacity planning to ensure systems can handle peak traffic loads.
- Automation and Tooling
- Identify opportunities for automation and develop tools to streamline operational processes, such as fail-over, configuration management, and monitoring.
- Implement monitoring and alerting systems within automations to detect and resolve issues proactively.
- Collaboration and Communication
- Collaborate closely with cross-functional teams, including software engineers, operations, and infrastructure teams, to understand system requirements, provide technical guidance, and drive solutions.
- Communicate effectively to stakeholders about system changes, incidents, and improvements.
- Foment and spread SRE principles and practices across the company.
Qualifications
- Must be based in Latin America
- English level - C1 or C2
- Proven experience as a Site Reliability Engineer or similar role.
- Proficiency in logging, metrics, and tracing frameworks (DataDog, Loki, Prometheus, OpenTelemetry).
- Experience with cloud platforms (Azure preferred) and infrastructure-as-code tools (e.g., Terraform).
- Strong programming and scripting skills (Python, Bash).
- Proficiency in containerization technologies and orchestration tools (Docker, Kubernetes).
- Understanding of Linux-based systems, networking, and security principles related to containerized applications.
- Strong problem-solving and troubleshooting skills, with a passion for identifying and resolving complex technical issues.
- Excellent communication and collaboration abilities.
- Ability to thrive in a fast-paced, constantly evolving environment.
- Experience with PostgreSQL monitoring and optimization (Optional/Nice to have).
If you're passionate about building resilient financial systems, optimizing observability at scale, and solving real-world reliability challenges in capital markets, we’d love to have you on our team!
Our Tech Stack
- Azure as an infrastructure provider. We are reviewing secondary cloud options.
- Docker + Kubernetes for microservice orchestration using Istio service mesh.
- PostgreSQL for relational db, ElasticSearch for indexing, Redis for caching.
- DataDog, Grafana and OpenTelemetry for observability.
- GitHub for our Version Control and CI (with our own runners).
- CD: Harness and FluxCD.
- Terraform and Terragrunt as IaaC.
- Python and bash for scripting infrastructure.
- React - We’re all in on React – we maintain multiple single-page React apps.
- TypeScript – 99% of our codebase is TypeScript.
- Latest .NET version for our backend services.
- GraphQL - Our standard for API communication is GraphQL served by our DotNet Back-End.
Our Values
- We innovate with purpose
- We focus on outcomes vs. output
- We believe diverse and inclusive teams fuel innovation
- We are humble yet candid
- We do right by the customer
What We Offer
- Equity
- Unlimited PTO (28 days including bank holidays + unlimited additional paid leave)
- Comprehensive benefits program managed by Globalization Partners
- Premium life and income protection
- Top private medical and dental insurance
- Employee Assistance Program (EAP)
- Pension contributions
- Hybrid work environment (initially remote until office setup is complete)
- Education reimbursement
- Continuous learning opportunities
- Employee referral bonus
- Parental leave
CMG embraces our ongoing commitment to building a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity Employer.
Site Reliability Engineer in London employer: Capital Markets Gateway
At Capital Markets Gateway LLC, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our Site Reliability Engineers are empowered to work with cutting-edge technologies in a supportive environment that values continuous learning and professional growth. With benefits like unlimited PTO, comprehensive health coverage, and a commitment to equity and inclusion, CMG is dedicated to creating a rewarding workplace for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with CMG employees on LinkedIn. A personal touch can make all the difference when it comes to landing that interview.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to monitoring and observability. This gives us a glimpse of your capabilities beyond just a CV.
✨Tip Number 3
Prepare for the technical interview by brushing up on your SRE knowledge. Be ready to discuss tools like Prometheus and Grafana, and have examples of how you've tackled performance issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at CMG.
We think you need these skills to ace Site Reliability Engineer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Site Reliability Engineer role. Highlight your experience with monitoring tools like Prometheus and Datadog, and show us how your skills align with our needs.
Show Your Passion:We love engineers who are passionate about modern technologies! Share any personal projects or experiences that demonstrate your enthusiasm for SRE principles and practices. Let your personality shine through!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Capital Markets Gateway
✨Know Your Tools
Familiarise yourself with the specific monitoring and observability tools mentioned in the job description, like Prometheus, Grafana, and DataDog. Be ready to discuss your experience with these tools and how you've used them to improve system reliability in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex technical issues you've resolved in previous positions. Highlight your analytical approach and the steps you took to identify bottlenecks or performance issues, as this will demonstrate your fit for the role's focus on performance optimisation.
✨Understand SRE Principles
Brush up on Site Reliability Engineering principles, especially around SLOs, SLIs, and error budgets. Be prepared to explain how you would implement these concepts in a real-world scenario, as this shows your understanding of the role's core responsibilities.
✨Communicate Effectively
Since collaboration is key in this role, practice articulating your thoughts clearly. Think about how you would communicate technical changes or incidents to non-technical stakeholders, as effective communication is crucial in cross-functional teams.
