Solutions Engineering Senior Manager

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“I can succeed as a Solutions Engineering Senior Manager at Capital Group.”
As a Solutions Engineering Senior Manager you will oversee the build, maintenance, and refinement of high-performance, scalable systems through your expertise in development, infrastructure, and product discussions from conception to completion. You will foster an environment of agile technologists who imagine, develop, and launch solutions with transformative power.
The Europe and Asia Application team manages in-house and vendor products. As a Solutions Engineering Senior Manager, you will be making technical decisions around how best to serve our customers through the products we offer.
Capital Group’s mission since 1931 has been to improve our customers’ lives through successful long-term investing. Looking to the future, we are growing our business in Europe and Asia by concentrating efforts on serving clients in partnership with the leading multinational financial firms, forming stronger partnerships with the largest and most sophisticated clients, and a differentiated perspective to ESG investing. The ideal candidate for this role will be passionate about our goal, driving growth in Europe and Asia/Pacific through the application of modern products and services underpinned by a strong data foundation.
Based in our London office, you will have frequent interactions with the Europe and Asia/Pacific client group leadership and teams including Publishing, Marketing technology, Business data & tools, Digital, and will work closely with global product teams.
What You’ll Be Doing

• Partnering with senior level business management to develop a technology strategy vision and road maps in support of the client group’s objectives, and providing regular updates.
• Leading the delivery of solutions for the global client group capability pillars (Sales Enablement, Digital, Content and Data) in alignment with business plans and product management capacity.
• Coaching and mentoring teams, managers and leads, and assisting with issue resolution.
• Building relationships with your customers, partner teams and the engineers on your team and globally.
• Keeping abreast of new regulations impacting Client Group activities in Europe and Asia/Pacific.
• Working with existing software platforms (Adobe Experience Manager, Salesforce.com, Simcorp Coric, Seismic, Informatica MDM) to improve service levels.
• Monitoring Service Management data and leveraging agile tools and methodologies for continuous delivery.
• Measuring the quality of the work via monitoring, observability, and usage patterns.
• Driving your team’s technical decisions.
• Identifying and solving ambiguous problems.

“I am the person Capital Group is looking for.”

• You have a background in managing Client Group solutions and a passion to learn.
• You\’ve made mistakes in the past and have learned a lot from them. You apply this learning regularly.
• You believe there are generally multiple ways to solve a business problem, each with different trade-offs.
• You approach complex business issues with curiosity and enjoy sharing what you know and what you learn with the people around you.
• You believe that a team is strongest when it is diverse and includes multiple perspectives.
• You put yourself into your customer\’s shoes. You frequently immerse yourself in the customer experience to understand how you can better serve them.

Qualifications

• You have a bachelor’s degree in Computer Science, Engineering, or a related technical field.
• You have at least 12 years of technology management experience with expertise in product management, vendor management, and data management.
• You have at least 5 years of people management experience leading distributed teams.
• You have proven experience developing technology roadmaps and cultivating innovative technology solutions.
• You have strong business insights and are perceived as a leader of technology solution delivery.
• You have extensive technology vendor management experience. You have led technology direction, guidance and oversight of vendor solutions and integrations.

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
You can learn more about our compensation and benefits here.

• Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

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