Hybrid Client Experience Manager β€” Growth & Renewals

Hybrid Client Experience Manager β€” Growth & Renewals

Full-Time 47250 - 57750 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Nurture client relationships, drive retention, and identify upsell opportunities.
  • Company: Join Capital Economics, a leader in economic research and insights.
  • Benefits: Competitive salary, flexible working options, and professional development opportunities.
  • Other info: Dynamic role with excellent growth potential in a supportive environment.
  • Why this job: Make a real impact on client success and collaborate with diverse teams.
  • Qualifications: Strong focus on customer success and experience with CRM tools.

The predicted salary is between 47250 - 57750 Β£ per year.

Capital Economics is seeking a Junior Client Experience Manager to nurture Gateway client relationships, drive retention, and identify upsell opportunities.

You will engage proactively, demonstrate value, and use CRM tools to monitor engagement while collaborating with Sales, Finance, Product and Economist teams to resolve issues.

A strong focus on customer success and data-driven insights will be essential.

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Hybrid Client Experience Manager β€” Growth & Renewals employer: Capital Economics

As an Editorial Manager at our firm, you will be part of a dynamic and collaborative environment that values innovation and creativity in communicating economic insights. We offer a range of benefits including generous annual leave, a salary sacrifice pension scheme, and opportunities for professional development, all while promoting a healthy work-life balance through hybrid working arrangements. Join us to enhance your career in a role that not only supports your growth but also contributes significantly to our clients' success and the firm's reputation for excellence.

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Contact Details:

Capital Economics Recruitment Team

We think you need these skills to ace Hybrid Client Experience Manager β€” Growth & Renewals

Client Relationship Management
Customer Success
Data-Driven Insights
CRM Tools
Proactive Engagement
Upselling Techniques
Collaboration Skills