At a Glance
- Tasks: Create a welcoming office vibe and manage exciting events for our team.
- Company: Join a dynamic company focused on enhancing workplace experiences.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and grow.
- Why this job: Be the heartbeat of our office culture and make a real difference.
- Qualifications: 2-5 years in office management or event coordination is a plus.
The predicted salary is between 35000 - 45000 £ per year.
Important information
- Office location: 4 Orchard Place, London, SW1H 0BF
- Working hours: Mon-Fri 10am- 7pm
As the Workplace Experience Coordinator you will be responsible for delivering a professional, welcoming and efficient front-of-house experience while ensuring seamless day-to-day operations and fostering an engaging workplace culture in our London office. This role collaborates with Workplace Experience teams across other locations to ensure consistent service standards and operational support.
Town Hall & Events Coordination
Administer quarterly Town Halls and monthly social events in partnership with the social committee, managing logistics, invitations, and post-event feedback. If there are big offsite meetings you will be their first point of contact.
Workplace Experience & Continuous Improvement
Own the day-to-day workplace experience for employees and guests by proactively identifying pain points, gathering feedback from new starters, leavers and office users, suggesting practical improvements to how the office operates. Make sure office and kitchen supplies are stocked and organised, doing regular checks and reordering before anything runs out. Arrange couriers when needed and help manage incoming and outgoing deliveries. Sort and distribute post and packages, including picking up larger deliveries from the loading bay where required.
Event Management
Own the facilitation of in office events & external events. HRBP team will approve and sign off on events to ensure global alignment and consistent employee experience.
Employee Lifecycle Management
Coordinate with HR to carry out Health & Safety Building Tour for new joiners.
Office Operations
Oversee mail collection, office groceries, supplies procurement, budget tracking, and expense reporting. Coordinate visitor access, deliveries, and office moves in partnership with facility management (not owning hard FM works). Make sure the office is clean, tidy and organised each morning. Work closely with IT to ensure meeting rooms are set up each morning.
Vendor & Contractor Management
Serve as primary liaison for cleaners, tech support, building management, and merchandise providers. Verify invoices and forward to Finance, evaluate vendor performance.
Record Keeping & Compliance
Maintain internal documentation. Archive forms and ensure emergency procedures are current.
Health & Safety
Work with our OHS consultant to enforce workplace health and safety policies, manage emergency drills and training, and leverage your First Aid certification.
Administrative & Finance Support
Support the Finance team by uploading, tracking and reconciling company card transactions. Keep files and records for reception and office documentation organised and up to date. Help with general admin tasks as and when needed.
Travel & Hotel Bookings
Work with FOH teams across other offices to support business travel, including helping with flight and hotel bookings.
Flexibility & General Duties
Be flexible and help out with additional tasks as needed to support the business. Step in to support other teams or take on related duties when required.
Requirements
- 2-5 years of experience in Workplace Experience, Office Management, HR Operations, or Event Coordination.
- Experience planning and delivering internal events (town halls, social events, offsites).
- Experience supporting onboarding and offboarding processes (documentation, inductions).
- Experience booking travel.
- Experience with budget tracking, procurement, and expense reporting.
- Strong organizational and multitasking skills with attention to detail.
- Ability to manage day-to-day office operations (supplies, meeting rooms, cleanliness, logistics).
- Experience working with vendors, facilities, and external partners.
- Strong stakeholder management and communication skills (HR, IT, Finance, employees, vendors).
- Ability to collect feedback and implement continuous improvements to workplace experience.
- Basic knowledge of workplace compliance, record keeping, and health & safety practices.
- Proactive, problem-solving mindset with a strong service-oriented approach.
Workplace Experience Coordinator employer: capital.com
Join our dynamic team as a Workplace Experience Coordinator in the heart of London, where we prioritise a vibrant and engaging workplace culture. We offer competitive benefits, opportunities for professional growth, and a collaborative environment that values your input in enhancing employee experiences. With a focus on continuous improvement and a supportive work atmosphere, you'll play a key role in shaping our office's operational excellence and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Coordinator
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your elevator pitch! You want to be able to introduce yourself confidently and highlight your relevant experience in just a couple of sentences. This is especially useful when networking or during casual conversations at events.
✨Tip Number 3
Don’t underestimate the power of follow-ups. After an interview or networking event, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
✨Tip Number 4
Apply through our website! We often have exclusive listings and updates that you won’t find elsewhere. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Workplace Experience Coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially in relation to workplace culture.
Tailor Your Application:Make sure to customise your application for the Workplace Experience Coordinator role. Highlight your relevant experience in event coordination and office management, and connect it back to how you can enhance our London office's atmosphere.
Be Specific About Your Skills:We love details! When mentioning your skills, be specific about how you've used them in past roles. For example, if you've managed events or improved office operations, share concrete examples that demonstrate your impact.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at capital.com
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Workplace Experience Coordinator. Familiarise yourself with the job description and think about how your past experiences align with the tasks mentioned, like event coordination and office management.
✨Showcase Your Organisational Skills
This role requires strong organisational abilities, so be ready to discuss specific examples of how you've successfully managed multiple tasks or events in the past. Prepare to share stories that highlight your attention to detail and ability to keep things running smoothly.
✨Demonstrate Your Problem-Solving Mindset
Employers love candidates who can think on their feet. Be prepared to discuss challenges you've faced in previous roles and how you approached solving them. This will show that you have the proactive, problem-solving mindset they’re looking for.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
